They sold me the phone and they don't know how to fix it
Response from Best Buy
March 17, 2026
Hey there, Rogelio,
We understand your concerns surrounding your recent attempt to get your phone repaired. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/FmQy9m), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #130476"
We bought a TV, washer, and dryer, and the customer service was excellent. The staff was patient, helpful, and made the whole process easy. We really appreciated their professionalism and great service.
If you decide to lock up anything like a bike, make sure to have a good lock, and if you're going to take a while make sure to check on it frequently because there's a good chance it will be stolen. The store itself is pretty quiet and they will let you use their bathroom so that's a plus.
They let people cut you line , they dont care about your safety , & others
Response from Best Buy
March 05, 2026
Hello,
Let's talk about your recent experience at the store. Please feel free to send a message on the social media links. Mention review #125986.
Facebook (https://bby.me/834grg)
Twitter/X (https://bby.me/zrsbha)
Instagram (https://bby.me/pmjbhh)