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Frequently Asked Questions About Best Buy Edwardsville

How do I check product availability at the Edwardsville Best Buy?
How do I check my order status?
My local Edwardsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Edwardsville stores’ holiday hours?

Recent Reviews

4.2
(2141 reviews)
Melissa K
July 29, 2025
1 out of 5
associate was incredibly condescending and rude. he would only talk to my husband. lost my business. I will never be back to this location
TheTornadoSirenFan
July 28, 2025
5 out of 5
Ok
D K
July 25, 2025
3 out of 5
People who work there don't leave you alone till you absolutely get rude, then try and find someone if you do have a question! Sorry I know that it's your job but if I say I am going to be looking, keep in mind I may be spending hundreds of dollars!
Response from Best Buy
July 25, 2025
Hello, Thank you for your feedback. We understand how concerning it can be when the service you receive does not meet your expectations. We value all our customers and strive to provide the best experience with every interaction. To have you feedback formally documented, please feel free to reach out to us via Facebook (https://bby.me/wpzdw0), Instagram (https://bby.me/vatq9n), or Twitter (https://bby.me/xm4jw0). When you message us, don't forget to mention your Google review 20502. Best regards, ^Pre
Darrin W
July 21, 2025
5 out of 5
Great place to go if you are looking for a specialty product. Staff is always there to help with anything.

About Best Buy Edwardsville

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