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Best Buy Summerville
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Summerville
How do I check product availability at the Summerville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Summerville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Summerville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Summerville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2846 reviews)
Jenna P
November 24, 2024
5 out of 5
Came in with my son looking for a gaming monitor, and Josh helped us. He was amazing, so knowledgeable and informative. His customer service was the best I have had in a long time. I really appreciate him helping us understand what we were looking for and making sure I knew all my options and benefits to every monitor.
Charles B
November 19, 2024
5 out of 5
Workers are very friendly and courteous.
Adam M
November 11, 2024
5 out of 5
What started as a disappointment (purchasing a car stereo without wireless carplay) turned into a great experience thanks to the excellent customer service by Steven Ingram.
We first bought the Pioneer DMH-1500NEX and had been told this was wireless by the online Best Buy employees.
After arriving at the store to have it installed, Steve took the time to talk with us and ensure we were getting what we wanted and how we wanted it.
We ended up upgrading to the W3000NE and could not be happier!
The installation looks and works fantastic.
Thank you, Steve, for the great experience.
Tiffany B
November 07, 2024
1 out of 5
Delivery cancelled at 1:30, 30 minutes from 10-2 time window
Response from Best Buy
November 07, 2024
Hello, Tiffany.
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve our services and operations. To connect with a live representative you can contact us through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number to complete the documentation process. Also, please reference Google Review #64397850. We look forward to working with you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Regards,
^Jason