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Best Buy Summerville
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Summerville
How do I check product availability at the Summerville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Summerville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Summerville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Summerville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2946 reviews)
fabiola p
July 06, 2025
1 out of 5
Terrible customer service! They are way too busy doing other things than to help someone and when they finally did they gave me the wrong item.
Gene R
July 01, 2025
5 out of 5
Very helpful staff and good 4th of July sale going on.
Brenda M
June 30, 2025
2 out of 5
Customer service what is that
Kirsten M
June 23, 2025
1 out of 5
I purchased a sound system as a Father’s Day gift and spent over $1500. When I gave the gift we realize that the speakers were different colors. I went to the store to exchange the speaker which I thought would be a pretty easy task however the manager. JaCory told me that in order to get the correct color speaker I would have to pay over $100 more not because of the color because it was no longer on sale. This didn’t seem fair to me as it was not my mistake, as the associate grabbed the boxes and carried them out for me. The store manager didn’t seem to want to help at all. He had me call the one 800 number and while I was in the store, they told me the manager should be able to take care of it he told me he didn’t know how And didn’t seem to care to help. I ended up having to drive over an hour to get to another location where they took care of it for me within a matter of minutes. I understand not knowing how to do something, but not putting any effort into trying to help someone when it is your job and the store’s mistake is really frustrating. I would not recommend this location, but if you do purchase from there doublecheck what you walk out with because if you need to make an exchange, it is not an easy process.