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Best Buy Summerville
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Summerville
How do I check product availability at the Summerville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Summerville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Summerville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Summerville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2994 reviews)
Rebecca P
October 25, 2025
4 out of 5
Had what i needed.
Jolita G
October 17, 2025
2 out of 5
Apple made an appointment here to get my granddaughters iPad scrwwn fixed. They said they were going to send it off & freeze my card for the entire cost of the iPad until the replacement came back. That was a hard NO!!! I was trying to avoid going downtown to the Apple store & still had to go!! Even though screen repair is $29, she got a new iPad replacement for $49!!!
Curtis W
October 17, 2025
3 out of 5
Helpful people everywhere throughout the store. This not 5 star experience is more focused on the removal of registers. Using the customer service people as cashiers makes a simple transaction take forever. A simple purchase of an sd card should not have the feeling of going to the DMV. The workers are doing their best, but everyone has to wait while they struggle to resolve customer service issues, including extended waits for managers. I like to touch and feel before I buy things, but this type service is convincing me to order online from others.
Response from Best Buy
October 17, 2025
Hello, Curtis,
Thanks for reaching out. It can be difficult to have to wait longer than expected when making a purchase. If you would like to formally document your experience, please send a message on social media. Please include Google Review 57152 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
blessed a
October 15, 2025
1 out of 5
I had an appointment scheduled to have an iphone repaired. When I got there, they said the part wasn’t in stock even though they knew which part I needed before I even got there. I aired why they didn’t call and they said they didn’t know. They said that they would call when the part came in. They never called.