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Best Buy Summerville
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Summerville
How do I check product availability at the Summerville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Summerville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Summerville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Summerville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2894 reviews)
BEANTOWN B
February 15, 2025
1 out of 5
I drove an hour to get a phone, and they said I had to wait 40 minutes until the only person who could do trade-ins returned. I didn't. Ridiculous!!!!
Response from Best Buy
February 15, 2025
Hello,
Thank you for sharing your review with us. We understand how frustrating it can be to have to wait an extended period of time to have that trade-in performed. We would like to follow up and learn more about your visit.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64817430" in your message. Thanks!
Regards,
^April
Wanda L
January 27, 2025
4 out of 5
Good prices, select, and service compare to most places.
Nita T
January 26, 2025
2 out of 5
I bought an open box tv that was to include a remote and manual. Delivered free for convenience. I didn't get a remote or manual. I called and got a person who thought he had spoken English. I called the local store, they don't answer. I repeatedly got transferred to the call center, and I was told to call the store. Round and round she goes. I went to the store , a 2 hour round trip, and got only the remote. The manager said there was no way to compensate me for my travel time. I guess Best Buy doesn't know about credits.
Response from Best Buy
January 26, 2025
Hi Nita,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the TV you purchased was missing these parts, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and see what we can do to assist. If you'd like to do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64731758.
Thanks,
^Caleb
Phil W
January 15, 2025
1 out of 5
Your geek squad lackeys have no knowledge of computers let alone should they work on them. It was sad they did not know the difference between ram. I've taught my 15 year old son more about computers.
Response from Best Buy
January 15, 2025
Good Afternoon, Phil,
We certainly understand how you are feeling after not getting the support you needed for your computer when you brought your device in for service. We would love to connect with you and be able to look further into this situation together. Please feel free to send our team a private message on social media. Be sure to include your Google review in your message: #64681332.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby