TUREKO S
September 27, 2025
Best persons for the support. They gave me great service. I saw a few new Refrigerators I will need to purchase it the near future.
They seem to always be out of everything when I've been their. For example home speakers that they have displayed and never know when they will have more. Kinda makes it a pain to go to
Geek squad has helped alot
Awful experience at Best Buy in Summerville SC. Purchased a laptop for my son tax free weekend. The computer started to act up a couple weeks later while he was at school. We made a Geek Squad appointment to have the computer looked at and at that time I was told I don’t have a warranty and you only have a 15 day return policy. I explained that I wasn't want offered a warranty and I definitely wasn’t told I only had 15 days to return the product. My son was away at school and there isn’t a Best Buy in the city that he is in. NO ONE CARED! I was told they could send it away to HP and it could take potentially 2 months to get it back or I could pay more money and have someone assess it there but it would still be a few days at minimum. WHAT’s THE POINT OF GEEK SQUAD IF THEY DO NOTHING?!? Also, when I purchased this laptop I also opened a Best Buy card, bought Apple AirPods, a printer, and a subscription for windows. I would have spent the extra to purchase a warranty if I was told about it. At that point I asked for a manager and I knew right then by the way the geek squad employee reacted I was going to get no help… BEST BUY DOES NOT STAND BY THEIR PRODUCTS. I will never buy from them again. I know they don’t care but this is awful and an awful way to treat people.