Taylor F
February 25, 2025
I know you can simply buy online, but if you want service and quality information you need the technical support and information from the associates at Best Buy. The last place standing for a reason.
I made an appointment to have my phone battery replaced. When I got there they didn’t have the employee on duty to do the work. I went back two later and again no one there who could do it. Could they not have called and told me so I didn’t have to waste my time? Then I was told the employee who does the repair I needed wouldn’t be in for the whole week. Lesson learned - take your phone elsewhere.
Response from Best Buy
February 24, 2025
Hello and thanks for reaching out on Google, Donna.
We understand the frustration when a repair is unable to be completed. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64847360.
Kindly,
^Graham
Jeffrey J
February 22, 2025
visit it today after watching a movie in the morning. got a crucial x9 pro 4TB for 209 beforetax. store staff seems just wake up but was nice. wanted two, only one in stock. shippedthe other home. btw, not the lowest price for this ssd. i believe.it was 185 once more than a yearago. why typing so.much details? i am just bored like you do reading this