Best Buy Compton

Update from my post shared 3 months ago: Just three months after my most recent repair, my craft ice maker once again clogged up and has stopped working. I contacted Best Buy only to find out that my extended warranty expired three months ago, and despite the recent repair, my ice maker is no longer covered under warranty. I was previously told by Best Buy agents that repaired parts are covered for one year. Apparently that is not the case. Save your money and shop elsewhere. ORIGINAL POST: I strongly discourage anyone from buy appliances from Best Buy. Four years ago I purchased a $4k LG refrigerator, among many other appliances during a kitchen remodel. Less than a year later, the refrigerator’s craft ice maker stopped working. Geek Squad ultimately replaced the ice maker. Since then I’ve experienced this same issue nearly a dozen times. Recently, the Geek Squad agents did not show up for a pre scheduled repair appointment that was made three weeks in advance. I was not given advanced notice of the canceled appointment, and instead was notified the morning of. I’ve asked to return the refrigerator, and I’ve even asked for a replacement or store credit to purchase a new fridge. Best Buy has refused all requests. Their only response has been, “We’re sorry for the inconvenience” and for me to continue scheduling service appointments. According to many of the Geek Squad technicians I’ve spoken with, LG is notorious for making poorly designed ice makers, and Best Buy absolutely refuses to work with its customers. Rather than standing by the products they sell, they push garbage units and shaft their customers. Costco will be my go to store for appliances going forward.

IDK BUT WHATEVER

Best Buy in Compton stands out as a top-tier electronics destination in a well-appointed shopping center. The area is both vibrant and safe, with an abundance of amenities like 24 Hour Fitness, Marshalls, Ross, and Adidas all in close proximity. The Best Buy store itself is expansive, and free parking is plentiful right at the front. Inside, the store is impeccably organized, and the staff—especially the Geek Squad team—are exceptionally attentive. They go above and beyond, smiling warmly, following up on any inquiries, and effortlessly handling orders. The entire team exudes professionalism, and even the restrooms are spotless. I strongly recommend this location—whether for tech, convenience, or a smooth shopping experience

I made a pick up order. I waited four hours and it still wasn't ready. Tried to pick it up in person and told me I can't because it wasn't ready. I'll never come this location again. LAZY employees!