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Best Buy Leominster
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Leominster
How do I check product availability at the Leominster Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Leominster Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Leominster stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Leominster Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2029 reviews)
Bradleigh S
February 14, 2026
1 out of 5
I went to this location specifically for a Switch controller. All of their controllers had a spot on the shelf, and apparently this one was inappropriately marked down. They would not honor the price and the sales associate said he would ask the manager. I waited there for 20 minutes, the associate was nowhere in sight, so I ended up just leaving. Terrible experience and it’s a shame because I’ve spent thousands of dollars here over the past several years. Disconnected communication inside the store with no followup.
Response from Best Buy
February 14, 2026
Hello, Bradleigh,
Thank you for your review. We can certainly understand being frustrated at this experience. We know our customers value their time and are looking for a great experience when they choose to shop in store. It does not sound like you received the intended experience. If you are still in need of assistance or want to formally document your review, please send a message on social media. Please include Google Review 117207 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
james m
February 01, 2026
5 out of 5
Great customer service
Rhonda E
January 29, 2026
5 out of 5
I recently visited Geek Squad to arrange a screen replacement for my laptop, and Wilson provided exceptional service. He was knowledgeable, patient, and took the time to answer all of my questions thoroughly. Before sending my laptop out, he even showed me how to perform a few helpful tasks myself, which I truly appreciated.
Wilson clearly explained the entire repair process, including what would happen once my laptop was sent out and what I should expect along the way. Since I rely on my laptop every day, understanding the timeline for its return was very important to me, and he made sure I had that information so I could plan accordingly.
Overall, it was a very positive experience, and Wilson made what could have been a stressful situation much easier
Marcia C
January 13, 2026
1 out of 5
wowzo...I was planning to buy a 65" TV, a new phone, a roku stick and a new tablet. But the reviews are terrible. Are all the stores the same or just this Leominster store.
Response from Best Buy
January 13, 2026
Hi, Marcia,
Thank you for your review. We aim to provide a high level or customer service and would like to discuss your concerns with you.
Please feel free to send us a private message on Facebook (https://bby.me/u545wp), Twitter/X (https://bby.me/wnf7ne), or Instagram (https://bby.me/7g84lw). Please mention "Google review 104368" when you reach out. Thanks!