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Frequently Asked Questions About Best Buy Leominster

How do I check product availability at the Leominster Best Buy?
How do I check my order status?
My local Leominster Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Leominster stores’ holiday hours?

Recent Reviews

4.1
(1973 reviews)
Christopher G
July 11, 2025
1 out of 5
The counter at customer service was black
Peter B
July 08, 2025
1 out of 5
I scheduled an appointment at the Leominster store to have my son’s S2 Highboy scooter repaired under warranty. When I arrived, the Geek Squad told me they couldn’t fix it but would replace it. I was thrilled—until suddenly I wasn’t. The associate then claimed I had to drive to the Marlborough store because his manager said so. No reason, no apology, just “you have to go there.” So I wasted more time driving to Marlborough, only to be told Leominster should have handled it. They confirmed there’s no policy requiring me to return to the store where I bought it (especially since I ordered it online). This was a complete runaround, terrible communication, and a huge waste of time. What should have been a quick and easy warranty replacement turned into a frustrating mess. Very disappointed.
Renee P
June 28, 2025
5 out of 5
Needed a screen protector for my phone. Still under the lifetime warranty. They didn't have to install it, but insisted. Friendly, helpful and kind.
Jonathan P
June 13, 2025
5 out of 5
The Geek Squad is the Best!

About Best Buy Leominster

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