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Frequently Asked Questions About Best Buy Leominster

How do I check product availability at the Leominster Best Buy?
How do I check my order status?
My local Leominster Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Leominster stores’ holiday hours?

Recent Reviews

4.1
(2033 reviews)
scott s
March 23, 2026
1 out of 5
Customer Service if you can call it that, was very poor. The automated system is horrible and The staff at the store were not helpful at all. I will take my business elsewhere from now on.
Response from Best Buy
March 23, 2026
Hello, thank you for leaving us a review. Can you please reach out to us on Facebook (https://bby.me/JV5dLU), Twitter/X (https://bby.me/kHna0U), or Instagram (https://bby.me/JLeh06) with more information about your experience? Please begin your message with "This is regarding my Google Review #133984".
Mark I
March 21, 2026
3 out of 5
This place won't exist in 2036 remember circuit city remember radio shack soon you'll be remembering best buy
Christopher L
March 20, 2026
5 out of 5
•Great Service• •Friendly Staff• •Always Checking Customers, Need Help• •Shelfs Always Full• •Staff Knowledgeable•
Bradleigh S
February 14, 2026
1 out of 5
I went to this location specifically for a Switch controller. All of their controllers had a spot on the shelf, and apparently this one was inappropriately marked down. They would not honor the price and the sales associate said he would ask the manager. I waited there for 20 minutes, the associate was nowhere in sight, so I ended up just leaving. Terrible experience and it’s a shame because I’ve spent thousands of dollars here over the past several years. Disconnected communication inside the store with no followup.
Response from Best Buy
February 14, 2026
Hello, Bradleigh, Thank you for your review. We can certainly understand being frustrated at this experience. We know our customers value their time and are looking for a great experience when they choose to shop in store. It does not sound like you received the intended experience. If you are still in need of assistance or want to formally document your review, please send a message on social media. Please include Google Review 117207 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport

About Best Buy Leominster

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