I purchased a Apple tv 4 k at Worst Buy. I purchased the product on 6-8-26 It was not what I wanted. I had an accident that left me in a wheelchair and today was the first day i was able to contact Worst Buy. I explained to their NOT customer service manager Ntomia in South Africa what happened and she said their is nothing that Worst Buy can do. I am going to create a fraud site for Worst buy for everyone who has these kind of complaints can post to it. That way maybe we can force them into bankruptcy instead of them keep filing chapter 13
We are very bad. Service. I opened my box for Sejun to take out the charger and they took everything out of the box. 😡😡😡🤬
Response from Best Buy
June 23, 2026
Hi there Julio!
Thank you for your review. We appreciate the feedback you've shared. For assistance with any questions or concerns you may have, feel free to reach out to us on Facebook: https://bby.me/Yi0YfL, Instagram: https://bby.me/kxuMJj, or Twitter/X: https://bby.me/qzcOl1.
I had actually posted an earlier review about the geek squad not wanting to really get involved with upgrading my Dell laptop I purchased there 6 years ago. I've always gone to this Best Buy over the years for TV's, tablets, and other items and have had no problems. If you are in need of upgrading your laptop, I ended up having it done at Urrutia Computer Repair in San Jacinto (great reviews). Adrian Urrutia installed new memory, SSD, and Windows 11. He added a few other programs, was reasonably priced, and I had it back in less then 2 days.
Friendly and knowledgeable service, not a long line to check out.Got in and out with all my purchases pretty quick.