Best Buy Beaumont

Smaller best buy store compared to San Bernardino. Usually go in and get what I need without anyone's help. Otherwise I suppose it's convenient to have them here for our electronic purchasing needs

I have spent close to $60,000 with Best Buy if not more and this was by far the worst experience I’ve had. While researching which camera to buy, I was sitting briefly on a huge computer box in the aisle. The store manager Everett came up and said, “Can you please get off our product.” I immediately got up, but when I calmly told him I didn’t appreciate his attitude, he walked away and said, “You people.” I asked, “You people? What is that supposed to mean?” Everett then came back and started explaining that all he said was “Can you please get off the product.” I told him, “It’s not what you said, it’s how you said it,” and that he had an attitude about it. He got defensive and told me I didn’t have to shop there. When I said I planned to continue shopping and began recording, I asked, “Why do I have to leave?” He accused me of “trying to make a scene” and threatened to call the police. As someone who has spent tens of thousands of dollars at Best Buy, I expected professionalism and respect, not dismissive or biased remarks. Corporate should seriously review Everett’s conduct and retrain staff on how to treat loyal customers with courtesy and fairness. If corporate doesnt get back to me about this. Im pretty sure Ill never shop at Bestbuy again. Look at the cameras you'll see when he walks away and says you people.

Best buy is always available to welcome you into the store at the entrance along with security letting you know that they are watching to protect you and the store, and are available to assist with anything you need help with. Keep up the good work. The staff is very helpful and does there work with a smile.

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