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Best Buy Stroudsburg
Services Offered
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Frequently Asked Questions About Best Buy Stroudsburg
How do I check product availability at the Stroudsburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Stroudsburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Stroudsburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Stroudsburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1695 reviews)
Beth I
February 21, 2025
1 out of 5
My issues started with Best Buy when I purchased my TV and mount in December from them and then they messed up the installation x's 3. My TV and mount were not corrected until the 4th visit from Best Buy. Calling and speaking with the store, never will happen and you always get a different answer. You speak to a call center and they tell you they can't connect you to the store after telling you to hold for 45 minutes while they are connecting you, the store is just busy. I asked for a call back and was told I would receive a call first thing the next morning; yup again radio silence. I had to call them since they can't seem to follow though correctly on anything. Nothing but aggravation from Best Buy in regard to sending qualified staff. After all those issues, I was told I would get a $100 credit due to all the inconveniences (multiple times taking off of work). They did give me a $100 gift card instead of just refunding my credit card the $100. I have no plans to go back to their store, so the only thing that I would possibly buy with that gift card was a gift card for my daughter for Roblox. I placed the order and it kept getting canceled. I even called Best Buy 2 times over the past 5 days (prior to last call listed below); regarding this and they even helped me over the phone to place the order so it would not be cancel but yet again canceled. Told I would receive an email with 48 hours as it was apparently blocked on their website. 48 hours later no email, nothing. Tried placing order again and yet within 5 minutes canceled again tonight, 5 days after trying to purchase for the first one. I called yet again, and now was told I can't use a gift card to purchase a digital gift card. It makes no sense. I refuse to spend another dime in this store and will never return to another Best Buy location in the future. No matter who I speak with the multiple times I never get the same answer. Extremely disappointed and would never recommend
Response from Best Buy
February 22, 2025
Hello, Beth,
Thanks for reaching out and providing your feedback. Having to have agents come out four different times to mount a TV would be extremely disappointing, so I can understand your concern. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64840099". Please send us a private message or DM with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaron
M.E. P
February 11, 2025
5 out of 5
The only Best Buy that keeps their store stocked. Very friendly and knowledgeable staff
Cat M
February 06, 2025
3 out of 5
Never anyone to help you. They walk right past you and don't even look at you. I wanted to buy a new phone.
Response from Best Buy
February 07, 2025
Hey there.
Thank you for providing your insight. We would like the chance to document your experience, and do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you message us, please include your full name, phone number, email, and reference your Google review number #64785622.
Regards,
^Jason
Ricardo O
January 12, 2025
5 out of 5
Best Buy In Stroudsburg City PA