Geek Squad were very good!
I like this store, been going for years. It’s always clean & everyone is super helpful & friendly, and someone can definitely help if you have tech questions! Geek squad is AH-MAZ-ING, literal life savers.
Unfortunately their geek squad part of their website has been broken for weeks now and I'm hoping they see this & do something about it. & the site doesn't tell you it’s broken till you spend 20m doing everything 😫😫 3rd week in a row I tried making an appointment & got this message at the final step.
Response from Best Buy
March 27, 2025
Hey, Kayleigh,
Thank you for taking the time to share this review here, although we hate to hear you are facing issues while attempting to scheduled an appointment online. We would definitely like to learn more about this so we can get it addressed.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64976498. We look forward to hearing from you!
Regards,
^Katie