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Best Buy Williamsburg
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Williamsburg
How do I check product availability at the Williamsburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Williamsburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Williamsburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Williamsburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1460 reviews)
Maggie R
July 21, 2025
2 out of 5
Very nicely put together location. Staff was friendly but assumed I was a clueless woman so I was stalled by mansplaining for a while.
Response from Best Buy
July 21, 2025
Hello there, Maggie.
We can fully understand the desire to receive support in store that is friendly and respectful. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #18636 in your message. You can find us here:
Facebook (https://bby.me/w6gn8u)
Twitter/X (https://bby.me/kom00c)
Instagram (https://bby.me/28lqu9)
We hope to hear from you!
Best regards,
^Ryan
Stephanie
July 15, 2025
1 out of 5
I went in there last Saturday after a long day of assisting a friend and was met with extremely unprofessional young staff who were standing at their "post" in the front, seemingly with nothing better to do than poke fun at people coming in to the store. One young man at another area of the store was kind enough to help me with what I needed, but when I went to leave the others were still standing there, this time eating their food and acting like they were in a high school cafeteria instead of at work. They couldn't be bothered to thank a customer on the way out. With our society becoming more uncivilized by the second, even going to a once decent electronics store has become an unwanted process. I won't be back to this store, for sure.
Response from Best Buy
July 15, 2025
Hi, Stephanie,
Thank you for sharing your feedback on your recent visit with us. I truly understand that your interactions with Best Buy may not have been positive, and I'm genuinely sorry that this was your experience. Our goal is always to create a welcoming environment, and it's clear we fell short in your case. Please know that your feedback is incredibly valuable as we continuously work to improve our services and customer experience.
To have your feedback formally documented and address additional concerns you may have, please feel free to reach out to us in a private message.
Kind regards,
^Pre
Kimberly L
June 27, 2025
1 out of 5
I’ll NEVER buy another thing from Best Buy again. They have no idea what customer service is. The manager at this store is an absolute JOKE. The most horrible experience I’ve ever had.
Michael I
June 26, 2025
1 out of 5
The Williamsburg Va Best Buy sales people unprofessional!!!!! They are a bait and switch organization. They tell you if you buy a TV and sound system you get free installation and free delivery then once you are paying they say installation then cost $250.00 . Free installation is hang up the TV vs hang it up and put the wires together. But they tell you once you are ready to pay- they are lairs and unprofessional sales people. Then when you try to call they never let you talk to a person in the store. My last time at this store!