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Best Buy Williamsburg
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Williamsburg
How do I check product availability at the Williamsburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Williamsburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Williamsburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Williamsburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1412 reviews)
Charlene M
November 22, 2024
3 out of 5
I needed some information on lap tops. Two people helped with questions one was Chris and the other I didn't catch the name on. Decided not to get at that moment but definitely want to get soon.
Response from Best Buy
November 23, 2024
Hi Charlene,
Thank you for sharing your experience with us. It’s great to hear that Chris and another team member were able to assist you with your laptop questions. I can understand how important it is to have all the details before making a purchase, and we’re here to help whenever you’re ready to decide.
If you’d like further assistance or have additional questions, please send us a private message on one of the following platforms:
Facebook: facebook.com/BestBuy
Twitter/X: twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, kindly include your full name, phone number, and email, mention that you're reaching out regarding your Google Review, and include the conversation number 64461610 so we can quickly identify and assist you further. Thank you again for reaching out, and we look forward to helping you find the perfect laptop!
Best regards,
^Magee
James T
November 19, 2024
5 out of 5
Good service.
Willis M
November 12, 2024
4 out of 5
We have always gotten great service from this best buy, and they've been very helpful and supporting our streaming efforts with good equipment.
Steve G
November 08, 2024
2 out of 5
Every employee was focused on their phones and whatever was on their screen.
I had to seek out and find someone to inconvenience with questions about laptops. You'd think electronics would have staff ready to answer questions and sell you the expense electronicnic decision.
Business tip: when on the clock employees need to put their phones in a locker, with exceptions ONLY for specific children or family healthcare situations. Only having phones for emergency type situations.
Response from Best Buy
November 08, 2024
Hello, Steve.
hank you for taking the time to share this review with us, although we hate to hear it is due to a negative in-store experience. We can understand your feelings here and would like to ensure your feedback is formally documented within our Corporate system for internal review.
Please feel free to send a private message to one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and one of our agents will be glad to assist. Please also include Google Review number 64401827.
Best,
^AllisonS