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Frequently Asked Questions About Best Buy Hagerstown

How do I check product availability at the Hagerstown Best Buy?
How do I check my order status?
My local Hagerstown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Hagerstown stores’ holiday hours?

Recent Reviews

4.0
(2610 reviews)
Charles E
October 29, 2025
1 out of 5
You drop your computer off for repair they call you to tell you that they will not be able to continue until they get more information and there is an absolutely no way to get in touch with them or speak to a person and it’s been two days and nobody returns calls
Response from Best Buy
October 30, 2025
Hello and thanks for reaching out. We would be more than happy to help assist with your repair. Please reach out to us on Facebook (https://bby.me/gsl1y2), Twitter/X (https://bby.me/rxlmaw), or Instagram (https://bby.me/5acspf) and include Google Review number 62248 and one our agents will be happy to assist. Thanks.
Carole S
October 28, 2025
4 out of 5
The store was very busy, We were helped in a timely matter and was able to get what we needed.
andrew e
October 27, 2025
1 out of 5
DO NOT ORDER ANYTHING ONLINE FROM THEM! ORDERED LAPTOP. "ESTIMATED" DELIVERY NEXT DAY. NOW DELIVERY 2 WEEKS LATER
D R
October 23, 2025
1 out of 5
Was told transfer of information from my laptop to the one I purchased would take 1 to 2 days. Made the second trip for appointment was told it would take 2 to 3 weeks. Seems the departments do not communicate. Wanted a complete refund that took forever. Will find elsewhere to purchase a new laptop.

About Best Buy Hagerstown

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