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Frequently Asked Questions About Best Buy Hagerstown

How do I check product availability at the Hagerstown Best Buy?
How do I check my order status?
My local Hagerstown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Hagerstown stores’ holiday hours?

Recent Reviews

4.0
(2569 reviews)
Mike M
August 01, 2025
1 out of 5
Had an appointment scheduled for install June 15th for washer and dryer with 2 pedestals. One pedestal was on back order. Fine. Second appointment, installers missed the time window given by 90 minutes. Third attempt to install, product came completely damaged. Now for the fourth attempt, they are saying an appointment was never scheduled. We are 6 weeks from the original install date and almost $3k spent and I still don't have my full setup.
Response from Best Buy
August 01, 2025
Hello Mike Montanaro, Thanks for reaching out and letting us know about your appointments experiences. I agree with your review rating if you have been having this many issues. We'd like to see if we can improve this experience for you. Can you reach out to us at a Social Media platform of your choice listed below. Just reference Google Review #23210 to get started. Facebook (https://bby.me/w19tqf) Twitter/X (https://bby.me/xe1jzx) Instagram (https://bby.me/363dgb) Thanks, ^Ezra
Elio H
July 12, 2025
4 out of 5
Good locating has everything you need on electronics
Andrew J
July 12, 2025
5 out of 5
Went above and beyond - Camry in auto tech got to the bottom of my thorny problem then pointed out the best home printer for my needs! Fantastic.
Julie W
June 30, 2025
5 out of 5
They fixed my cell phone when Verizon couldn't!!

About Best Buy Hagerstown

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