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Best Buy Hagerstown
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Hagerstown
How do I check product availability at the Hagerstown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hagerstown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hagerstown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hagerstown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2525 reviews)
DEMOLITION G
February 13, 2025
3 out of 5
If you call they forward you to India 🇮🇳
Nothing gets accomplished.
Response from Best Buy
February 13, 2025
Hello,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had an issue getting support while calling in. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64810409" and share your full name, email, and phone number.
Thanks,
^Jacob
Noel C
January 30, 2025
5 out of 5
Chris Orellana ,,, fantastic service 👍👍👍👍
Samuel&Sons
January 29, 2025
1 out of 5
beyond slow, can’t answer phone, lack of common sense , internet is winning . hope to see this place closed soon !
Response from Best Buy
January 29, 2025
Hi, S&Sauto,
Thank you for taking the time to share your experience. Please know that this is not the service that we aim to provide. Our team would be happy to document this occurrence and look into this further. Please reach out to a live representative by sending a private message or DM that includes your full name, phone number, email and the location in question using one of our official social media platforms: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, be sure to mention Google Review 64750592. We look forward to hearing from you.
Sincerely,
^Tina
Vickie H
January 25, 2025
5 out of 5
Had to buy a desktop with alot of power. Really loved the service that salesperson Chris gave me. He was very professional And Patient with me. It's been 20 years since I had to update my computer. I really didn't know you had to buy most of the Word and Adobe programs separately. I told him what I wanted and I also purchased their tech help for a year. The Geek Squad will be there to ease my mind. Thank you Chris and staff.