Frequently Asked Questions About Best Buy Gainesville
How do I check product availability at the Gainesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gainesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gainesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1387 reviews)
rdy f
October 21, 2025
5 out of 5
Clean, standard. It's best buy. Friendly staff.
Matthew M
October 14, 2025
3 out of 5
Always a struggle finding help. Doesn't seem to matter whether I go to Winchester, or Gainesville. Is every store short staffed?
Response from Best Buy
October 15, 2025
Good Morning, Matthew,
Best Buy strives to provide our customers with support while shopping, no matter which store they visit. So, we fully understand how you are feeling after struggling to get the assistance you needed. We would be happy to partner with you directly and better assist you. Please feel free to send our team a private message via social media, so we can help.
- Facebook (https://bby.me/blodnw)
- Twitter/X (https://bby.me/to957j)
- Instagram (https://bby.me/74ptj1)
RGirlK3x5
October 13, 2025
2 out of 5
Dismissive attitude from a good portion of the male employees. Blonde dude with crew cut to be exact. No sense of urgency. Chewing Gum and walked away from me only for the employees to be confused as to how he left me standing there.
Response from Best Buy
October 13, 2025
Hello,
Thank you for the review. We can understand your frustration with your recent interaction with an employee. That is certainly not ideal.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 55348.
Susan C
October 06, 2025
2 out of 5
We waited quite a while to get help with picking out printers. We left and went to Staples and bought the same printer there for less $.
Response from Best Buy
October 06, 2025
Hello. We wish you would have received the help needed but appreciate you taking the time to bring this to our attention. We would like to help assist or answer any questions you may have. Feel free to reach out to us in a private message on Facebook (https://bby.me/m8v52p), Twitter/X (https://bby.me/0hbe8w), or Instagram (https://bby.me/09hljc). Thanks!