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Frequently Asked Questions About Best Buy Gainesville

How do I check product availability at the Gainesville Best Buy?
How do I check my order status?
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Gainesville stores’ holiday hours?

Recent Reviews

4.0
(1387 reviews)
rdy f
October 21, 2025
5 out of 5
Clean, standard. It's best buy. Friendly staff.
Matthew M
October 14, 2025
3 out of 5
Always a struggle finding help. Doesn't seem to matter whether I go to Winchester, or Gainesville. Is every store short staffed?
Response from Best Buy
October 15, 2025
Good Morning, Matthew, Best Buy strives to provide our customers with support while shopping, no matter which store they visit. So, we fully understand how you are feeling after struggling to get the assistance you needed. We would be happy to partner with you directly and better assist you. Please feel free to send our team a private message via social media, so we can help. - Facebook (https://bby.me/blodnw) - Twitter/X (https://bby.me/to957j) - Instagram (https://bby.me/74ptj1)
RGirlK3x5
October 13, 2025
2 out of 5
Dismissive attitude from a good portion of the male employees. Blonde dude with crew cut to be exact. No sense of urgency. Chewing Gum and walked away from me only for the employees to be confused as to how he left me standing there.
Response from Best Buy
October 13, 2025
Hello, Thank you for the review. We can understand your frustration with your recent interaction with an employee. That is certainly not ideal. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 55348.
Susan C
October 06, 2025
2 out of 5
We waited quite a while to get help with picking out printers. We left and went to Staples and bought the same printer there for less $.
Response from Best Buy
October 06, 2025
Hello. We wish you would have received the help needed but appreciate you taking the time to bring this to our attention. We would like to help assist or answer any questions you may have. Feel free to reach out to us in a private message on Facebook (https://bby.me/m8v52p), Twitter/X (https://bby.me/0hbe8w), or Instagram (https://bby.me/09hljc). Thanks!

About Best Buy Gainesville

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