'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Gainesville
How do I check product availability at the Gainesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gainesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gainesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1491 reviews)
Lesly B
October 14, 2026
5 out of 5
Zach and Rohan were super helpful when I purchased my new phone! Great customer service from both of them. Highly recommend! ⭐️
Young K
September 29, 2026
1 out of 5
9/13: Went to best buy to buy ring camera
9/29: Went to return the ring camera. I'm couple days past their "14day return policy" and I'm told I need to be a best buy plus member to be able to return it, so I said ok and just left. Purchased the best buy plus membership, come back to best buy, they say because I purchased the membership AFTER purchasing the ring camera, I can't get a refund. Merchandise still brand new in its box, never opened, receipt in the bag. no wonder best buy parking lots are empty
Update 9/30/26
I contacted Best Buy with the google review number on FB like they asked on their response to my review, there service is even worse. Having a chat through FB messenger and they just say they will look into it and that is it. Asked on chat if anyone still there after no response for 30min+ and they send me a link to follow them on facebook. No solution, no response. Just the worst customer service.
Response from Best Buy
September 29, 2026
Hello, thank you for leaving us a review. Wanting to return an item you don't need is understandable. Can you please reach out to us on Facebook (https://bby.me/GKRPes), Twitter/X (https://bby.me/HxvwY2), or Instagram (https://bby.me/jiYqkZ) with more information about your experience? Please begin your message with "This is regarding my Google Review #228241".
Dani H
September 25, 2026
2 out of 5
We stood in line behind a couple with a dog that pissed on the floor. No one cleaned it up. All of the employees were disinterested and not helpful. The guy manning the checkout had to ask at least 4 times for someone to get the item we were trying to purchase. No one asked if we needed help and some employees actively walked away from us. No wonder retail is dying out.
Response from Best Buy
September 25, 2026
Hello, Dani,
Thank you for taking the time to share this feedback regarding your experience. We intend to provide the most quality in-store shopping experience for all of our customer, and we understand that our expectations may not have been met in this case. Your feedback is valuable to us, and we greatly appreciate you for taking your time to share your experience as it helps us to continue to improve.
If there is something we can do to improve your experience, please get in touch with us on any of the following platforms:
Facebook (https://bby.me/GRr0yV)
Twitter/X (https://bby.me/LMlKus)
Instagram (https://bby.me/h3qVsG)
Please mention your review #226588, so we can document your experience and/or if you have any questions.
Abid A
September 20, 2026
5 out of 5
Welcoming staff and high tech latedt models readily available