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Best Buy Gainesville
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Frequently Asked Questions About Best Buy Gainesville
How do I check product availability at the Gainesville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gainesville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gainesville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gainesville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1311 reviews)
Raymond W
February 16, 2025
5 out of 5
Good Price's and the staff are very helpful
Brian P
February 05, 2025
5 out of 5
Super solid. Went in to trade my Galaxy Tab S9 because it was having some issues. Got the trade-in value, put it towards an iPad pro m4, and moved data over all in an hour and a half or so. Easy process and the guy at the customer service desk was super helpful. That'll probably be variable, but for me, the experience was good.
Rachelle O
January 27, 2025
4 out of 5
The store is always clean and the staff are helpful. Even if some staff weren't sure about a specific product Q&A, they were always happy to help us find the correct aisle to find what we needed. It's my family's go-to place for tech, and we were able to get everything we needed today. It would be great if they could stock a few more of the items that are on their website, though.
Andrew R
January 26, 2025
3 out of 5
Best Buy is slowly go away, the same way that Circuit City did in the late 1990s. Best Buy has ruined its rewards program and there customer service leaves a lot to be desired
Response from Best Buy
January 26, 2025
Hello, Andrew.
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64732545. We look forward to working with you.
Best,
^Allison