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Frequently Asked Questions About Best Buy Heath

How do I check product availability at the Heath Best Buy?
How do I check my order status?
My local Heath Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Heath stores’ holiday hours?

Recent Reviews

4.1
(1498 reviews)
claudio c
August 24, 2025
1 out of 5
Very rude employees, went to check on a new mobile and apparently I bothered a group of five or six employees all gathered close to the doors that clearly had not intention to show me the phones. Left right away.
Joseph W
August 24, 2025
1 out of 5
So I have to buy an item and not be happy with it Walk out in the parking lot open it just to return it instead of having your staff just open it in front of me in the store so I can see if it has certain features on it and then you wonder why you don't get any business anymore and there's four cars in your parking lot everybody's going to online shopping because none of these stores want to do what they're supposed to do and that's keep the customer happy anyway you won't be getting my business ever again or my family's
Response from Best Buy
August 24, 2025
Hello, Thanks for sharing your feedback. I understand not being able to find out if the item that you wanted, had the features you were looking for, without purchasing the item, wouldn't be ideal. We do try to have most items on display to test, but with our stores being limited in space, this isn't always an option. We should be able to assist with determining if a feature is on a device without needing to open the package or have you make the purchase first. I'd like to have our corporate team look into this further. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/ib9682), Twitter/X (https://bby.me/0j5o2o), or Instagram (https://bby.me/othiq8), and mention your "Google review #34245" in the message. Sincerely, ^ Melissa
heather c
August 15, 2025
4 out of 5
I did a door dash here very polite and friendly but they need more employees.
Lori
August 14, 2025
4 out of 5
Good prices on computers right now with school starting. I needed one because I went back to school. I got the leveno yoga 14" 2k and saved alot.

About Best Buy Heath

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