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Best Buy Morehead City
Services Offered
Geek Squad Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Morehead City
How do I check product availability at the Morehead City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Morehead City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Morehead City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Morehead City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1228 reviews)
Chris G
January 18, 2025
1 out of 5
Turned OFF the lights and pushed me out of the store 5 minutes before closing with ~ $21000.00 office PC and printer replacement purchase in hand.
“Oh you can pick that up in Jacksonville if you really need it that bad.” -Employee
The ONLY reason I shop here is due to TotalCare support if needed, but locking the door early makes sense with Q4 FY24 revenue down by 4.8% compared to the same period for 2023. Go somewhere else folks-this is a sinking ship.
Response from Best Buy
January 19, 2025
Hello, Chris,
Thank you for taking the time to reach out to us here on Google about your recent experience. We understand how important excellent customer service can be to our experience in store, and know we would be reaching out as well. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64705026
regards,
^Brandon
Martie
January 10, 2025
5 out of 5
Very helpful & knowledgeable salesperson, Joy. No pressure and friendly. No waiting. In & out in under 10
Love that!
Jacob G
December 26, 2024
1 out of 5
extremely disrespectful and horrible customer service. bad establishment.
Response from Best Buy
December 26, 2024
Hi, Jacob,
Thank you for your review. As a consumer myself, I can truly understand how challenging it can be to feel unheard or unsupported. At Best Buy, we want every customer interaction to be a positive one, and it seems your recent experience did not meet the standards we uphold.
If you'd like to share more about your experience or have any other concerns, feel free to reach out to us on social media using any of the links provided below. Please be sure to include your full name, phone number, and email address. Also, mention “This is regarding Google review 64610390”.
Facebook: facebook.com/BestBuy
Instagram: instagram.com/bestbuy
Twitter/X: twitter.com/BestBuySupport
Sincerely,
^Pre
Harvey C
December 17, 2024
5 out of 5
Employees are always friendly, the store is always clean and organized! ✨ #CustomerService #CleanStore #Shopping