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Best Buy University Town Center
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy University Town Center
How do I check product availability at the University Town Center Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local University Town Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy University Town Center stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the University Town Center Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2763 reviews)
Antonina M
July 02, 2025
5 out of 5
Cesar and Josie were absolutely wonderful in helping purchase and move my data and apps from the old phone to the new one. I'm deaf and using hearing aid to hear. My hearing add app was the first one to be moved!!! Thanks Cesar!! Josie was the salesperson who helped me find the right phone for my needs and got me a great price!!! Thank you!!!
Eddy W
June 29, 2025
5 out of 5
Above average customer service.
Judith L
June 23, 2025
4 out of 5
I use Best Buy for most of my electronic purchases. The Best Buy protection including Geek Squad and purchase discounts is the best and more than worth the cost.
Gina G
June 20, 2025
2 out of 5
Didn't receive great customer service. Bought a phone that was activated by Best Buy, yet got home and the phone number wasn't moved over to the new phone although the guy there said it was moved, and it took him or the system three tries to get the new phone activated and an hour went by waiting, and it still wasn't done right! I spent several hours on hold two different days just to get ahold of my old phone's customer service to explain we needed to move my phone number, and then had to call the new phone's customer service to give them the information they needed to move my number over. It's been a headache to say the least!