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Services Offered
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Frequently Asked Questions About Best Buy Temple
How do I check product availability at the Temple Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Temple Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Temple stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Temple Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1896 reviews)
Dianne H
March 13, 2026
5 out of 5
Very helpful young man (Richard) in electronics dept. Recommended the right solution.
Cory R
March 11, 2026
2 out of 5
I used to shop at Best Buy all the time. Today I called the store in Temple, TX to inquire about a TV they have for sale on Amazon. I was going to go pick it up myself for my Mom with Dementia so she has a TV in her room at the memory care facility.
I'm greeted on the phone by AI telling me it will help me find what I'm looking for. I tried multiple ways to talk to a live person, but the system runs you in circles, doing everything it can to not let you talk to anyone. I told this dumb AI that I wanted to verify they have something specific before I make a 45 minute round trip. The AI's response was, "Keep in mind that associates can not tell you anymore about availability than what is online."
Ya know what, never mind, I'll just order a different one on Amazon. Best Buy and other stores today are struggling these days and it's really no wonder why. Customer service is pathetic these days. Most times you walk into this store it's definitely not busy with shoppers, but they choose to not even answer their phone to help a customer. Brick and mortar stores like Best Buy have done it to themselves.
Response from Best Buy
March 11, 2026
Hello, Cory,
Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one, especially when needing support over the phone about a product availability. We appreciate your feedback. If you require additional assistance, please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter: @BestBuySupport
Please mention "Google Review, Conversation #128286" when contacting us on social media.
armando c
March 11, 2026
5 out of 5
Muy amables muy atentos
Carrie R
March 04, 2026
5 out of 5
Got a great otter box case for $16! Idk how! The others were $45! Friendly staff.