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Services Offered
Geek Squad Services
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Temple
How do I check product availability at the Temple Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Temple Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Temple stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Temple Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1833 reviews)
Charlie F
July 13, 2025
3 out of 5
work on engaging with every customer…
Geek Sqaud on the floor.. but can’t answer TV questions
friendly … pls be approachable
Response from Best Buy
July 15, 2025
Hello and thanks for reaching out on Google, Charlie.
We understand the frustration when unable to get help in our stores. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/9a055f), Twitter/X (https://bby.me/f4ktfi), or Instagram (https://bby.me/qygus1). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 15211.
Regards,
^ Graham
Kenneth D
July 13, 2025
5 out of 5
I went there to buy a new TV. The sales rep was very helpful in explaining the differences between the various types. They didn't have the specific one I wanted in stock, so instead of trying to up sell me into a more expensive one that they did have, he offered to order the one I wanted and it should arrive in about five days. I'll update to include the delivery experience when it gets in.
Tim B
July 10, 2025
1 out of 5
This place has horrible customer service. Checkouts are always closed and you need to go to the customer service counter to purchase. Those lines are obscure and they don’t help people in order. There’s a reason people are buying online. You get to skip all this stupidity. I always see an army of people working on who knows what. But no one actually to help a real human being standing in the store.
Response from Best Buy
July 15, 2025
Hello, Tim,
Thank you for sharing your feedback with us. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out as well if this were happening to me. Let’s get this documented and reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/xlc8ox), X/Twitter (https://bby.me/4v7aan) or Facebook (https://www. https://bby.me/jkcqv5) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 13973. We look forward to hearing from you.
Regards,
^Deysha
Roman M
July 09, 2025
5 out of 5
Great, quick pickup service.