Compre un celular el día 15 hoy tenía que llegar y nunca llegó estoy preocupada
Response from Best Buy
March 25, 2025
Hola, Cristina,
Gracias por dejarnos tu reseña. Como consumidora, entiendo la importancia de solicitar ayuda con un pedido programado para el día 15. Agradecemos tus comentarios y nos gustaría ofrecerte más ayuda. Si puedes, contáctanos a través de nuestras redes sociales. Nuestro equipo estará encantado de ayudarte en cualquiera de las siguientes plataformas:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Por favor, menciona la frase "Reseña de Google, Conversación #64965844" al contactarnos en redes sociales.
Gracias,
^Ruby
Kassandrah
March 03, 2025
I have a member ship and said that everything has warranty! That’s was bull, it don’t cover 80% of what they have!! Tried talking to the manager but it takes a pretty good while to be able to talk to them 🤦🏻♀️ ridiculous!!! Don’t go to their geek squad!! The manager for geek squad who is a black female is ridiculous, how u going to argue with me saying I don’t have a Membership 😂 she was with so much attitude with us!! Racist at its finest!! She didn’t even wanna pull up our profile membership she kept telling the workers not to listen to us and not to pull up our membership.!! She didn’t even know what she was doing!! when we asked to talk with someone higher than her they pulled up our membership quick and everything we have and explained to us how the membership works.!
Response from Best Buy
March 03, 2025
Hi Kassandrah,
Thanks for sharing this review with us here. I'm concerned to hear you feel this way, and that the membership benefits haven't met your expectations, which I understand would be disappointing. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64885510.
Thanks,
^Caleb