If you don't know, there's an IKEA inside this Best Buy! And although they showcase kitchens, you can have anything delivered to this store and pick it up when you schedule it. The location is perfect.
Fernando A
February 24, 2026
I am so frustrated with my recent experience at Best Buy. I spent $2,000 on a brand-new iPhone and trusted their staff to recommend the best protection for such an expensive investment.
They sold me a case and a screen protector, assuring me my phone would be safe.
Unfortunately, both products were completely faulty. Despite having both the case and the protector on, the screen shattered after a minor incident. These products clearly did not do the one job they were designed for—protecting the screen. Now I am stuck with a broken $2,000 phone because the "protection" Best Buy sold me was useless.
I expected much better quality from a major retailer. I would not recommend buying your accessories here if you actually want to keep your devices safe.
Response from Best Buy
February 25, 2026
Hello, Fernando,
We appreciate you taking the time to write to us regarding your purchase. Getting a new phone is meant to be exciting. This is not the experience we want for you. Let’s get this reviewed further for you.
Please write us through our social media channels on Instagram (https://bby.me/ulidhq), X/Twitter (https://bby.me/z5hbra) or Facebook (https://www. https://bby.me/uc5b16) with the details of your situation. Also add Google Review 121534. We look forward to hearing from you.
Brittany N
February 23, 2026
Fast pick up service. Geek squad at this location has been very helpful with warranties.
Gregory M
February 20, 2026
Geek Squad wait is a time killer! How stupid of me for not scheduling an appointment! I waited for over an hour for nothing!
Response from Best Buy
February 20, 2026
Hello,
Thanks for leaving your feedback. We know your time is important to you, so we understand your frustration with the wait time. We would love to get some additional information regarding your visit.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 119774 in your message to us.
X: https://bby.me/dml9r3
Facebook: https://bby.me/t0ybm5
Instagram: https://bby.me/lezht6