The employees are extremely nice and very helpful. There is a good selection of appliances in the store. If you need something else, the employees will search through their online catalog to help you find what you need.
I brought my HP laptop to Geek squad on 4-18 and on 4-20 it was not working again. I brought in again on 4-22 and on 4-24 it was not working again. Same issue as before. I made an appt to have Geek come to my house on 4-29 at a cost of $103.99 plus tax.
I can't get ahold of the store manager at Alamo Ranch to agree if it can't be permanently repaired this time I want a new computer
to replace the HP laptop I spent $1100 on in Sept. 2024.
Convenient location. Customer service lacking. Not sure if this is due to no crowds or just lack of wanting to be there. Those that have approached were friendly and tried to be helpful but most of time I was pointed in wrong direction of what I was after. Thankfully, I always do my homework before going into store so I know where it is at, or the general area.
Excellent service from helpful employees