Nemo is a great worker and has patience answering questions and knowledge 10/10 customer service
When something goes wrong, you won’t get support from the actual manufacturer—you’ll be pushed into using Geek Squad instead. Their support is limited to basic, entry‑level troubleshooting, and anything beyond that requires you to pay extra.
I purchased an ASUS Zenbook 14, and after only 80 days it developed issues. ASUS refused to speak with me because the device was bought through Best Buy, and Geek Squad couldn’t diagnose the problem without charging additional fees.
If you’re comfortable spending more money for inadequate support, Best Buy will gladly take it. If you value your time and resources, consider taking your business elsewhere.
You’ve been warned.
Both the representative at the door and the one back in audio equipment helped me and were very personable
very nice best buy, i go here all the time. today i met a very cool person who had these nice undertale and deltarune pins who worked there, please tell me who this was, i really want their socials because they were one of the nicest employees ive met there. please who was this person they were so so so nice 😭