Frequently Asked Questions About Best Buy Alamo Ranch
How do I check product availability at the Alamo Ranch Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Alamo Ranch Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Alamo Ranch stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Alamo Ranch Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3774 reviews)
Tiffany G
June 29, 2025
1 out of 5
People and store is great, probably the worst geek squad in SA. Theres No point in making an appointment unless you want to watch the agents fold cables and staple papers together; taking their sweet time while everyone stares back and wonder why you look upset. They have no sense of urgency or timeliness. Ive spend nearly an hour checking in and out with an appointment and had to come back multiple times because they refused to do anything unless I tell them everything they need to do or exactly what needs to happen. Worst investment ever into best buy and total care. Ive been here for 25 minutes waiting and I was just acknowledged because I couldn’t continue to watch this man fold a charging cable over and over without even asking or preparing to grab my laptop.
Billy W
June 18, 2025
4 out of 5
Quick service
Anthony M
June 16, 2025
4 out of 5
Great place to wish! Always welcoming. Good selection of electronics.
Mr G
June 13, 2025
5 out of 5
I love this place they usually have pokemon cards the workers are actually helpful and nice I also come here to find camera equipment that have discounts and they usually have a large selection of discounted stuff because they have been opened and returned they are also clean.