Frequently Asked Questions About Best Buy Alamo Ranch
How do I check product availability at the Alamo Ranch Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Alamo Ranch Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Alamo Ranch stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Alamo Ranch Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3698 reviews)
Miranda C
February 27, 2025
5 out of 5
Geek squad is knowledgeable. They helped me get a warranty claim done on my Apple Watch and they were very prompt on it.
jason b
February 25, 2025
1 out of 5
Best Buy is going to be like circuit city in the future I waiting in line on the Internet for 3 hours on Pokémon cards did not get nothing
Response from Best Buy
February 26, 2025
Hi, Jason,
Thank you for your review. I'm sorry to hear about the lengthy wait times you experienced. We understand how concerning that can be, and we're committed to providing a seamless and friendly purchase experience. We appreciate your feedback as it helps us continue to improve.
So that we can formally document your feedback and improve future experiences, please send a private message or DM on Facebook (http://facebook.com/BestBuy), Instagram (http://instagram.com/bestbuy), or Twitter (@BestBuySupport) with your full name, phone number, and email address. Please reference your Google review 64855312.
Kind regards,
^Pre
Hannah P
February 23, 2025
3 out of 5
The first time we went here to get cameras they sent us to wait for someone to come help us and after waiting like 20 minutes we asked someone else for help. Overall though that employee was knowledgeable and kind. I also visited a second time the other day to pickup a ps5 and that visit was good.
Response from Best Buy
February 24, 2025
Hello, Hannah,
Thank you for reaching out to us here on Google and sharing your experience. We understand how important excellent customer service can be to your experience, and know we would be reaching out as well. We would like to take a look into this with you to document any feedback you may have and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64846242
regards,
^Brandon
turras j
February 20, 2025
3 out of 5
We have a credit card that said it was accepted at Best Buy and when we tried to use it, they didn't accept it, trying to sell us insurance for the product we bought.
Response from Best Buy
February 20, 2025
Hello, Turras,
Thank you for reaching out to us here on Google and sharing your feedback here. We understand how important a purchase can be, and know we would be reaching out for support in this as well. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64834413
regards,
^Brandon