Best Buy Sterling

As usual, best buy is a necessary evil. The only place to physically go in to get some of these items, but the service is awful. Expect to walk around for 10 minutes without help if you have a question. I asked an employee for help and she cut me off to just say "I work in the warehouse, I can't help." We were looking at a camera display and just touching a camera set off an alarm multiple times. The alarm was very loud and no employees came to see what the issue was. It just went off for several minutes with no response. We did get some help and it seemed like the gentleman had some product-specific knowledge on cameras, which was nice. They stocked several cameras which they had no display model for, and they would not open a camera for us to see unless we committed to buying it first.

We returned a broken TV that was sold to us broken and the manager was not helpful at all finding information for the store we bought it from. You should train your managers to help customers better. Very disappointed in the customer support we got.

Easily found what I was looking for

Best Buy has a large selection of electronic products. The price of every item has increased a lot, but they still have good customer service. The store atmosphere is also kind of chill.