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Best Buy Augusta
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Augusta
How do I check product availability at the Augusta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Augusta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Augusta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Augusta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1739 reviews)
Paul E
February 04, 2025
1 out of 5
Terrible customer service which my the way is in Asia and you can’t even speak to anyone at the Augusta maine store
We were supposed to have our delivery today of speakers,sound bar and 70” tv
Waited all day to receive the order to get a email that says you have to reschedule your slot is no longer available!!??!! Why!? It was available last week when I was in the store
So after trying to speak English to someone and getting very aggravated I canceled the entire order and will never shop at Best Buy again for something I could not get a explanation for and was not going to get another delivery date for another two weeks
Donald Gingras
Response from Best Buy
February 04, 2025
Howdy there.
Thanks for providing your feedback here on Google. We know how important it is to get the help you need, with clear communication. If you still need some help, please reach out to one of our live representatives through one of the social media platforms below. Be sure to reference Google Review #64776798.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Cheers,
^Jason
Maz L
February 01, 2025
4 out of 5
This location was fine
Derek P
January 30, 2025
5 out of 5
Got a camera, staff was knowledgeable, in and out quick.
Tony F
January 14, 2025
1 out of 5
Would be a zero Star review if I could! Made an appointment to get my Dji Drone looked at but, because I didn't buy there protection plan they won't fix it or even send it out! This combined with my experience with trying to order a treadmill for my father who's on hospice that took 3 weeks to order they missed the delivery Date and I didn't even get a call to reschedule. I had to call them multiple time trying to reschedule then I was hung up on by a representative trying to reach management as they kept giving me the run around finally after trying to set up a date to deliver 4 weeks past the original due date. I finally canceled it, and got the same make and modle delivered in 3 day from Amazon I have to say Best Buy you've lost a customer I will never shop at your establishment again!
Response from Best Buy
January 14, 2025
Hey there.
Thank you for your review, Tony. This is certainly not the kind of customer service we strive to provide. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (http://facebook.com/BestBuy)
- Twitter/X (http://twitter.com/BestBuySupport)
- Instagram (http://instagram.com/BestBuy)
When reaching out, please mention it is regarding your Google Review 64678918.
Kindest Regards,
^Vanessa