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Frequently Asked Questions About Best Buy Baldwin
How do I check product availability at the Baldwin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Baldwin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Baldwin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Baldwin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2096 reviews)
john m
August 29, 2025
1 out of 5
Do NOT buy anything with their warranty. Useless. We bought fridge and handle broke and months later they have been unable to address this simple part issue. Instead we were bounced around repeatedly to various lines..spent hours on the phone and kept having to return to the store due to bad information which i strongly suspect is a way to avoid actually addressing what is a minor issue. Now they expect us to bring the fridge back to the store for a replacement fridge! For a plastic handle. No one knows what they are doing..no supervisors around of course...Useless. Never again.
O'Neil C
August 28, 2025
5 out of 5
Great place
Carlos M
August 24, 2025
5 out of 5
Great and friendly service.
Patricia S
August 22, 2025
5 out of 5
Friendly, knowledgeable and very helpful staff. I wouldn't have been able to make the proper choices without them.