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Best Buy Baldwin
Services Offered
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Frequently Asked Questions About Best Buy Baldwin
How do I check product availability at the Baldwin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Baldwin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Baldwin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Baldwin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1998 reviews)
MAGA N
December 01, 2024
5 out of 5
Great service, excellent quality products 👌
The U
November 30, 2024
1 out of 5
So they had a product in stock in the store. I bought this product on Black Friday. It was said “Pick up tomorrow.”
I waited the whole day for the status to change to “ready for pickup”.
It didn’t happen.
So I went to the store and saw the exact same product I bought.
They refused to give it to me due to “program failure”. Then they forced me to cancel the order and make a new one. But no one told me the refund will take 4-5 business days.
I’m not saying I’m broke, but I didn’t have enough to buy the product straight away.
So now the sale is gone, the money is gone, TIME is gone. And im here without the product that I need. 0/10.
Response from Best Buy
December 01, 2024
Hello,
Thank you for taking the time to share your experience with us. I can understand how frustrating and upsetting it must have been to deal with this situation, especially during such a busy shopping season. Your time and trust are important to us, and I’d like to ensure your concerns are addressed.
Please reach out to us by sending a private message on one of our official Best Buy social media accounts:
Facebook: facebook.com/BestBuy
Twitter/X: Twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, please include your full name, phone number, email, and a note that you’re reaching out regarding your "Google Review" along with the conversation number 64499078. This will help us quickly identify your order and work toward a resolution for you.
Thank you again for bringing this to our attention. I look forward to assisting you further.
Best regards,
^Magee
Saddy S
November 29, 2024
3 out of 5
Ay ay ay!!!! I go boing boing
Response from Best Buy
November 30, 2024
Hello, Saddy,
Thank you for taking the time to leave a review. We know our customers need assistance from time to time. If you require assistance, please send us a message on social media with your name, phone number, and email. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64494904” when reaching out on social media.
Regards,
^Meghan
Gladys C
November 25, 2024
5 out of 5
Good customer service