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Frequently Asked Questions About Best Buy Baldwin
How do I check product availability at the Baldwin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Baldwin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Baldwin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Baldwin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2136 reviews)
Lesperance L
January 11, 2026
5 out of 5
Not bad
lisa c
January 08, 2026
1 out of 5
If I could give no stars, that is what I would do, they may have good products, but the salesman will say anything to sell you a product. Make sure you know get the salesman name and extension number and get everything they tell you and writing. The salesman sold us a laptop convinced us to get the credit card and said we had 30 days and wait to get additional products with our gift certificates that would get added to the credit card when we try to use the certificates we could not on an ad to the laptop we purchased the problem may be with salesman that just want to make a Sale so they will lie cheat and steal. This salesman should be fired
Cynthia C
January 05, 2026
5 out of 5
I came to pick up a Christmas present December 23 and was informed that it was not there yet. They are very polite and told me that my item is in a truck that’s currently being unloaded. I asked how can I get confirmation? The manager took a screenshot of my order number and then communicated with someone in the back to confirm.
They confirmed with me and then the next day I went to pick it up . After picking it up, I looked at the Best Buy app and noticed that, it in fact it did tell me that it was going to be ready on the 24th instead of the 23rd. The manager did not state that I was incorrect or did not be little the transaction. I truly appreciate quality customer service, and I receive that at this Best Buy.
James M
January 02, 2026
4 out of 5
I love going into this Bestbuy! Employees are always looking to make your experience great! Only thing I wonder about is why this appliance is still on the floor? Not a good look.