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Frequently Asked Questions About Best Buy West Simsbury

How do I check product availability at the West Simsbury Best Buy?
How do I check my order status?
My local West Simsbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Simsbury stores’ holiday hours?

Recent Reviews

4.0
(894 reviews)
Bryan M
May 29, 2025
1 out of 5
Go to get a new Xbox with my son, find the one that they have a good price on and multiple tags, advertising 349.99 brings tag to the register, gets told sorry you SOL and we can't order it. Bait and switch, they offered me the same one, but in a different color for almost 100 dollars more. They are a scam.
Ryan B
May 22, 2025
5 out of 5
Surprisingly helpful. I do not like shipping online and they have a decent selection
kasey k
May 15, 2025
5 out of 5
It’s been a while since I’ve been into a physical Beat But location but re commend this one and will be back. I was impressed with the large selection of appliances and open box options for a bargain hunter like me, 2 things I didn’t expect. On top of that I had a small issue with an order I placed online and came to pick up, but “Big Kev” took great care of me and got me all squared away in a matter of minutes.
Oliver V
May 10, 2025
1 out of 5
Large African American man behind the cash register gave me attitude today because I wanted to purchase five boxes of pokémon cards. He was claiming that I'm trying to wipe out the store even though they literally had 20 more boxes over at the area. It wasn't like I was trying to wipe them out I just wanted to open up some packs. Extremely unprofessional and the second time I've had an issue at the store location. Tell your employees to treat customers with more respect.

About Best Buy West Simsbury

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