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Frequently Asked Questions About Best Buy West Simsbury

How do I check product availability at the West Simsbury Best Buy?
How do I check my order status?
My local West Simsbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Simsbury stores’ holiday hours?

Recent Reviews

4.0
(908 reviews)
John W
September 19, 2025
5 out of 5
I got helped by a Latino manager - didn’t get his name but he was great! He was very helpful in the decision of which TV was right for me!
David B
September 09, 2025
5 out of 5
Easy to find the headphones i needed, staff was helpful too. Store was clean and the shelves/ racks were in order.
kevin g
September 04, 2025
5 out of 5
My favorite
Douglas
August 04, 2025
3 out of 5
I bought a TV from them it is a Roku the price was excellent however the advice to sales people gave me what's completely wrong and feel like they need to bring their game up as far as their expertise about the products. They have a good return policy and it was cheap
Response from Best Buy
August 05, 2025
Hello, Douglas, Thank you for sharing your concerns regarding the expertise in store. I can understand that with all the options currently available knowing everything that can be purchased might be different. I would be glad to look into your purchase experience if you would like to reach out to us on any of our Social Media Profiles below with Review 24602 to any of our Social Media Profiles below. Facebook (https://bby.me/62x1ke), Twitter/X (https://bby.me/p0k2ac), Instagram (https://bby.me/u6zjku) Sincerely, ^ Tommy

About Best Buy West Simsbury

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