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Best Buy Victory Lakes
Services Offered
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Frequently Asked Questions About Best Buy Victory Lakes
How do I check product availability at the Victory Lakes Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Victory Lakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Victory Lakes stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Victory Lakes Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2213 reviews)
candy c
November 17, 2024
1 out of 5
The lady that came to help me pick out a computer knew about as much as I did. Nothing!
Response from Best Buy
November 17, 2024
Hello,
Thanks for sharing your feedback. I know computers can be quite the purchase and it's important to find one that will best meet your needs. I understand not being able to get the help that you needed, wouldn't have been welcome.
I'd like to have our corporate team review this with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and employee's name, if you have it. Please also refer to your "Google review case 64438451" in your message to us.
Sincerely,
^Melissa
STATE M
November 10, 2024
1 out of 5
Prices were ok but if you want to get ignored and not helped even if you try to wave down an employee and even walking up and mention hey I have a question and they just say hold on and walk off !!!! Go to Leaguecity BestBuy but looks like they are going through what Conns was facing !!! It's sad but if they don't treat customers right than that will happen!!
Response from Best Buy
November 10, 2024
Good Afternoon,
We certainly understand how you are feeling after not getting the assistance you needed when you reached out for help. We would love to learn more about these concerns. Please reach out to us by sending a private message to our team on social media. Make sure you include your Google review in your message: #64407381.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
April B
October 30, 2024
3 out of 5
The price was good but the service was not. We did curbside, and they after a long time they never came. I went to customer service and the grabbed my order but I have to go back and grab a cart and load my own order take to my car, load into car and deal wirh carr after.
Response from Best Buy
October 30, 2024
Hi, April!
Thank you for sharing this experience you had with curbside pickup. This is supposed to be a quick and easy way to get your order, so I hate to hear about this interaction you had. I understand your concern with this experience, and we'd like to follow up. To continue, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your private message with “This is in regards to my Google review 64370192” and share your full name, email, and phone number. You will be connected with a live agent within hours of operation.
Thank you,
^Allison
Derryl V
October 27, 2024
5 out of 5
Got what I needed quickly