Ben was awesome, I used to be a Best Buy employee and he didn’t know it. He came over, discussed what I was looking for, and educated me on the different devices. I made a purchase and my time at Best Buy was beneficial. Little things make a big difference.
Ben was great, and helpful today at Best Buy. Even though I needed something minor, he took initiative to help my family and that’s what keep customers coming back.
Not honoring extended geek squad protection
Sold a defective monitor and not willing to repair it under best buy geek squad extended program that costs 300$!
Never buying from here again
Response from Best Buy
December 26, 2025
Hello,
Thanks for your review. This experience falls short of the service standards we expect to uphold. We take concerns like this seriously and would like to follow up and ensure this experience is documented. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/3mhbsp)
- Twitter/X (https://bby.me/g4v2su)
- Instagram (https://bby.me/2ahht8)
When reaching out, please mention it is regarding your Google Review 95511.
Kindest Regards.
Anurag S
December 26, 2025
It's a good and big store