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Frequently Asked Questions About Best Buy East El Paso

How do I check product availability at the East El Paso Best Buy?
How do I check my order status?
My local East El Paso Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy East El Paso stores’ holiday hours?

Recent Reviews

4.3
(3945 reviews)
Eduardo B
July 29, 2025
5 out of 5
Siempre hay ofertas. Recomiendo ir a la área de cajas abiertas. El microondas con extractor. No todos los micros lo traen integrado.
Edgar “
July 25, 2025
5 out of 5
Me encanta el trato y el servicio
Cody B
July 22, 2025
4 out of 5
Went in looking for phone accessories, limited selection but I found what I needed
Heather M
July 19, 2025
1 out of 5
Based on the customer service that I received from this location today I would not even rate a one star but unfortunately I have to give at least one star, So I rate the Front desk personnel, The manager, And the customer service answering service one falling star. I would recommend to all locals to travel To any other location other than this one. Because if you have any issues management will not assist AT ALL with resolving anything. Good luck trying to get any support via customer support online. This location does not put loyal customers first. Two thumbs down.
Response from Best Buy
July 20, 2025
Hello, Thank you for the review. We try to pride ourselves in ensuring we provide great customer service. I regret to learn this was your experience. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/lpjjp4), Twitter/X (https://bby.me/2hy82c), or Instagram (https://bby.me/7d9o73). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 18034. Regards, ^ Kristy

About Best Buy East El Paso

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