Frequently Asked Questions About Best Buy East El Paso
How do I check product availability at the East El Paso Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East El Paso Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East El Paso stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East El Paso Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3781 reviews)
David D
November 12, 2024
3 out of 5
Great place for gadgets and electronics. Customer service is so-so.
Response from Best Buy
November 12, 2024
Hey, David!
Thanks for your review. It is always nice to receive feedback from our valued customers. I’m glad to hear you enjoyed shopping the selection of products at your local Best Buy store. I understand you may have been underwhelmed by the service you received, which is never the news we would have hoped for. As we are focused on continuously improving, o Our team, which is based out of our Corporate Campus, would love to capture any insights you’d be willing to share!
You can find us on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. To protect your personal information, please send those details through private message or DM. Please also reference Google review, 64417159.
Sincerely,
^Sarah
Jose L
November 08, 2024
4 out of 5
Always understaffed. Cant get advice because there's never enough people around especially in the computer area. Team is a good team just corporate needs to give them more staffing hours
Maricela L
November 03, 2024
5 out of 5
Found what we needed quickly
Edward L
October 23, 2024
5 out of 5
Great place to get things you need electrical gaming and audio stuff great prices