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Services Offered
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Frequently Asked Questions About Best Buy Colerain
How do I check product availability at the Colerain Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Colerain Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Colerain stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Colerain Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2486 reviews)
Sunil C
July 17, 2025
1 out of 5
I wouldn’t suggest this Best Buy location for purchasing anything. The customer service was disappointing—there was no proper assistance or interaction from the staff. It felt like customers were being ignored. If I could give 0 stars, I would, but unfortunately, that’s not an option.
Response from Best Buy
July 17, 2025
Hi, Sunil,
Customer service is extremely important to us. Hearing that you were not provided impeccable service is concerning. This is not how we want customers to feel when choosing to shop at their local Best Buy. Please connect with our support team by sending a private message or DM with your full name, phone number, email address, along with mentioning Google Review #17016.
Send your message using one of the links below.
Facebook (https://bby.me/wj4oep), Twitter/X (https://bby.me/0r3lue), or Instagram (https://bby.me/c1sxyi)
Sincerely,
^Tina
James S
July 13, 2025
5 out of 5
Great place to get electronics
Jen
July 12, 2025
3 out of 5
Looked for a refrigerator.
Response from Best Buy
July 15, 2025
Hello Jen,
Thanks for reaching out and providing your feedback. Were you able to find what you were looking for? If not, we would love to see if we can assist. To connect with a representative, you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #14959. Please send us a private message providing us with your full name, email address, and telephone number to complete the documentation process. I look forward to hearing from you!
Facebook (https://bby.me/slv48j)
Twitter/X (https://bby.me/demskk)
Instagram (https://bby.me/pr56gu)
Google Review #14959
Thanks,
^Ezra
Matthew L
July 07, 2025
5 out of 5
Fantastic.....every time.