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Frequently Asked Questions About Best Buy Colerain
How do I check product availability at the Colerain Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Colerain Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Colerain stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Colerain Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2504 reviews)
Billy L
August 27, 2025
5 out of 5
Thanks, Big Dave, for helping me out today
mandel b
August 26, 2025
1 out of 5
Place is way to slow and the person had to look everything up on his phone and didn't have much info to help us
Carson H
August 25, 2025
1 out of 5
The issues with this place are insane. Recently, I bought a phone case earlier this month before leaving for a work trip which turned out to be damaged, tried to return it when I got back 2 weeks later only to be refused. They have the power in-store to make an exception, but refused. Sad to lose thousands in future business due to refusing a small return on a defective item. I also had them install a dash camera for me, during which they damaged my car. I had to take them to court and got thousands of dollars due to thier lack of accountability. Go to Microcenter instead.
Response from Best Buy
August 26, 2025
Thanks for reaching out, Carson.
We know how important it is to have a reasonable timeframe to return something. If you still need some help you can always connect with a live representative through one of the social media platforms listed below. Please send us a private message including your Google Review #34847.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Warm regards,
^ Jason
Leonel T
August 19, 2025
5 out of 5
Buenos descuentos