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Best Buy Jacksonville North
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Jacksonville North
How do I check product availability at the Jacksonville North Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jacksonville North Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jacksonville North stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jacksonville North Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3115 reviews)
Norm A
May 23, 2026
5 out of 5
Great place to shop!
Amber L
May 22, 2026
1 out of 5
Ordered an item online to drive and pick up in store today because they had 2 in stock. Arrived at the store. They have none. It is shipping from a warehouse not near here. They have no similar item to sell me. I need it now which is why it was ordered from this store that said they had them in stock.
Response from Best Buy
May 22, 2026
Hi there, Amber!
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience placing an order for an in store pickup. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #155657" for reference. You can find us here:
Twitter(X):
https://bby.me/UeSJbb
Facebook:
https://bby.me/DTeelD
Instagram:
https://bby.me/w4LNji
Inam K
May 21, 2026
1 out of 5
I have been customer of BestBuy for over a decade, but no more. I had a horrible experience, I bought printer worth $800, just 4 months ago, it gets corrupted with erorr (some malware or sensor), i brought my printer to the store, the geek squad receptionist was already very rude and anxious, she straightaway said go to customer support section, I with the weight of huge printer, went to customer support, the guy there told me you are at wrong place, go to repair service, we only deal customer support, went back to the lady, she denied any further conversation and said you should consult epson...we don't deal with that...I showed my best buy account with order and she didn't even want to explain or anything. If I knew i would be dealing with this, I would have never stepped in best buy shop. Forever bye.
Donnell a
May 16, 2026
5 out of 5
My Sonshine and I had FUN shopping 🛍 in this store. We went in for a Chromecast for him, but was expertly diverted to the Google Streaming Device by Ari who had all of the knowledge of pros and cons for every streaming device. Extremely helpful. Everyone we encountered was a pleasure. We walked the entire store, browsing the phenomenal computers 🖥 and appliances. I wanted that Cream colored Samsung Kitchen Appliances package. Store was clean, organized and the atmosphere was pleasant! Highly, Highly recommend 👌🏽