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Best Buy Jacksonville North
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Jacksonville North
How do I check product availability at the Jacksonville North Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jacksonville North Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jacksonville North stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jacksonville North Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2980 reviews)
Chip K
September 27, 2025
1 out of 5
Unable to buy what I wanted. Key broken off in case lock THE DAY BEFORE. Was told to come back. Tried calling store number went to a call center where they were no help.
Shane
September 21, 2025
5 out of 5
I want to start by saying that ,the Best Buy @ 13141 city station drive suite 133 Jacksonville, Florida is very clean and ran with a phenomenal staff of expert employees! … but my five stars and the main reason I took the time out of my day to make this review is because of their associate BELL!!!!
WOW!!…where do I even begin?…she’s super professional , Knowledgeable , and passionate about her job . If you ever get the honor of dealing with bell you will soon realize that you have been blessed with her assistance throughout your purchase!..might I add It’s refreshing to see her sheer excitement and enthusiasm for the work that she loves! It just radiates out of her …boy when I tell you she’s patient I mean she’s patient! She makes all the difference at that store and all her hard work and dedication isn’t unnoticed! Thank you Best Buy team and Bell for the beautiful 5 star service. I Will definitely be returning and I highly recommend if u haven’t signed up to be a Best Buy rewards member… go and see Bell! You will not be disappointed! -Shane
Tiah
September 20, 2025
5 out of 5
Jesus was a great help with getting our laptop!
Marci D
September 13, 2025
1 out of 5
Three different times out of three over the last year, no one around or willing to assist. And the store was NOT busy. Everyone paired up or in small groups, standing around, talking. First time was during the 2024 holidays so I gave them the benefit of doubt. Nope; just shoddy customer service and lazy employees.
Response from Best Buy
September 14, 2025
Good morning, Marci,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience while looking for support in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #43116" for reference. You can find us here:
Twitter(X):
https://bby.me/mppdxf
Facebook:
https://bby.me/n9dhok
Instagram:
https://bby.me/np4sjg.