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Best Buy Jacksonville North
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Jacksonville North
How do I check product availability at the Jacksonville North Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jacksonville North Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jacksonville North stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jacksonville North Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2902 reviews)
Erick M
June 12, 2025
1 out of 5
I was told by Best Buy staff that a specific motherboard would be compatible with my HP Omen 880-110. I gave them the full model number. Based on that, I spent money and waited three weeks for international delivery. I was told it woudln’t work unless I bought a new case—because their advice was wrong.
Talking to someone on the actual store from the phone is literally impossible and a waste of time. Some lady told me that literally nobody in the store was available to take my call—during business hours. And I was put on call back all day with no call back lol. Only good thing is that this guy named Nicolas from Geek Squad was very helpful.
Donna B
June 09, 2025
5 out of 5
Needed to setup returning appliances and purchase different ones and then set up install and delivery/ pickup again.. it was a long process but the gentleman helping with this was very professional and patient and knowledgeable about what needed to be done… all is green go again and I am very pleased overall with this experience.
Attitude and knowledge and willingness to help see it through are pivotal to a good transaction and experience and he provided in all ways…
Very pleased..
Nancy J
June 07, 2025
5 out of 5
I had a great experience with my car radio install. Service techs went above and beyond to make sure I was pleased.
Johnny B
June 07, 2025
5 out of 5
Great customer service! Thanks