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Best Buy Jacksonville North
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
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Frequently Asked Questions About Best Buy Jacksonville North
How do I check product availability at the Jacksonville North Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jacksonville North Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jacksonville North stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jacksonville North Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3082 reviews)
Kevina D
March 29, 2026
2 out of 5
Probably going to order online from this point on. I bought an iPad and had it set up to be picked up from the store. I showed my ID, and the associate then asked me if I wanted to add Apple Care and I replied yes. As I was moving the money from my savings to my checking account when the associate pushed the transaction through on his register (my card is on file) and my bank declined it. From that moment the weirdness began. He asked me “Did you cancel the transaction?” Why would I cancel? The money already left my account and I’m here to retrieve my iPad. He held onto the iPad as if it weren’t paid in full, and called a manger over who was able to fix the situation and allow me to pay for just the Apple Care. I don’t appreciate being made to feel uncomfortable, especially when I just spent over $300.
BJP E
March 17, 2026
2 out of 5
Very organized inside nobody to help you
Response from Best Buy
March 18, 2026
Hello.
Having concerns with support options inside our Best Buy store in Jacksonville, FL can be difficult. We would be glad to assist with questions or concerns with products, services, or experiences at Best Buy. Please reach out to us on any of our social media profiles below with Review 130670.
Facebook (https://bby.me/5UzZMk)
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Instagram (https://bby.me/bwNEzl)
Tamara
March 13, 2026
5 out of 5
Came in for a pick up, Darren, the general manager on duty was so considerate and helpful. He was warm and inviting. He even loaded my 50’’ into the truck with care after I asked for a dolly. He was more than happy to help so I didn’t need the dolly. It’s great to be around some positivity even though it seems the world is chaotic right now.
Overall I’ve always shopped at this location and will continue to. Thanks best buy crew!
Laverta B
March 10, 2026
4 out of 5
Large selection of products and services. The staff are all so willing and ready to help.