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Best Buy Mechanicsburg
Services Offered
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Frequently Asked Questions About Best Buy Mechanicsburg
How do I check product availability at the Mechanicsburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mechanicsburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mechanicsburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mechanicsburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2445 reviews)
Jesse K
January 28, 2025
1 out of 5
dont bother going if you need anything more than the password on your phone unlocked. they will not be able to answer any tech questions that you can google yourself.
Response from Best Buy
January 28, 2025
Hello Jesse,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 6474630" and share your full name, email, and phone number.
Thanks,
^Vanessa
Coleen H
January 23, 2025
5 out of 5
Online order was ready for pick up when it was expected to be.
brian q
January 09, 2025
1 out of 5
Place has no common courtesy. They say that they're Geek Squad had no available appointment but no one ask desk then they could have helped me with a simple insurance replacement. They sent me to harrisburg for a appointment say they could possibly get you a phone today and I got nothing just paperwork for a new phone coming to my house in two days. Just a waste of my day I'm so pissed I guess I'm not going here again find another one to help you.
Response from Best Buy
January 09, 2025
Hello, Brian,
Thank you for leaving us a review. I understand the importance of wanting to receive immediate service, especially when you are in need of a phone. We appreciate your feedback and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64661613" when reaching out via social media.
Thank you,
^Ruby
Val S
December 29, 2024
3 out of 5
Seems I can never find what I am looking for in here. Always out of stock. Back to online shopping.
Response from Best Buy
December 29, 2024
Hello, Val!
Thank you for reaching out to us here on Google, and taking the time to share your recent experience. We understand how important readily available items can be to your experience in store, and know we would be reaching out as well. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64620048
regards,
^Brandon