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Frequently Asked Questions About Best Buy Mechanicsburg

How do I check product availability at the Mechanicsburg Best Buy?
How do I check my order status?
My local Mechanicsburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mechanicsburg stores’ holiday hours?

Recent Reviews

4.0
(2511 reviews)
Karen S
July 24, 2025
5 out of 5
Roman Gyawali from the Geek Squad was wonderful. He checked out my phone and fixed an ongoing issue quickly and fixed an issue between my kindle and my phone. He was very nice and very efficient. Thank you Very Much!
Mike M
July 17, 2025
4 out of 5
Nice selection of tech & appliances. Got a good deal on a new combo printer/scanner/fax
Thomas L
July 12, 2025
4 out of 5
Ok selection
Madisyn P
July 04, 2025
1 out of 5
if I could give 0 stars I would. My phone screen is cracked, I look into if I have any warranties, and I have a limited warranty with Apple. Not knowing if this would apply to my phone screen, and Best Buy being an authorized retailer, I call specifically the store i would going to because I wanted to speak with someone inside the store, not customer service. Call the store, get routed to customer service to a woman whose first language is not English. I explain I want to speak with someone in store, and I do not want her to help me as I want to feel assured I’m getting correct information. She tells me that my call will be rerouted to customer service anyways, and that she can answer my questions. She assured me my phone screen would be repaired under the limited warranty and that even though I do not have Apple Care +, the limited warranty would cover it and I would only pay $29. She makes me an appointment. I go to my appointment and am helped by a gentleman at the geek squad counter, who informs me smugly and condescendingly, that the warranty doesn’t cover the screen and it would be over $300 to repair and that I should reach out to my carrier to see if I have a warranty with them. Didn’t even bother explaining what the woman told me, as I knew this would get me no where and left. This is why I didn’t want to talk to someone overseas in customer service, because I knew this would be situation of misinformation, wasted time and gas, and the gentleman inside the store treated me as if I was dumb for thinking it would be covered. Will not ever shop here.

About Best Buy Mechanicsburg

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