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Frequently Asked Questions About Best Buy Grapevine

How do I check product availability at the Grapevine Best Buy?
How do I check my order status?
My local Grapevine Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Grapevine stores’ holiday hours?

Recent Reviews

4.3
(2829 reviews)
daniel c
October 16, 2025
5 out of 5
Good and fast service
Michael S
October 15, 2025
2 out of 5
No one available to help me
Mia G
October 13, 2025
1 out of 5
We bought a dishwasher that had to have service multiple times in the first 2 years. Waiting on hold for 45 minutes with customer service to try to schedule appointments. Now wanting to charge us $750.00 to fix the same problems that have been repaired before. NEVER AGAIN. long time customer, bought over $4500 in appliances in last few years.
Response from Best Buy
October 13, 2025
Hello, Mia, Thank you for the review. We can understand your frustration with your dishwasher needing to be repaired. We would like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/ddn5lr), Twitter/X (https://bby.me/romsz5), or Instagram (https://bby.me/yos6ka). If you can also include, Google Review 55190, in your message, it'd be appreciated.
Alana D
October 10, 2025
5 out of 5
Great place to shop! I’ve been here many times, and the service is always excellent with a wide selection to choose from.

About Best Buy Grapevine

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