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Best Buy Christiana
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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LG Experience
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Frequently Asked Questions About Best Buy Christiana
How do I check product availability at the Christiana Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Christiana Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Christiana stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Christiana Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5663 reviews)
John
August 04, 2025
5 out of 5
Excellent customer service
Wayne B
August 01, 2025
3 out of 5
I bought a new laptop. That went fine. I elected to have Geek Squad set up the new laptop and transfer the old laptop information to the new one. I was told it would be 3 hours before they could do that. Made an appointment to come back the next morning. Got there and filled out some paperwork. This took 10 minutes and was told I needed to make an appointment to have the work done. I live 25 miles away. They didn't have anyone who could have done the 10 minutes of paperwork the day before? So, I had to come back the next day to have the work done.
Response from Best Buy
August 01, 2025
Hello, Wayne,
Thank you for reaching out to share your concerns with the repair process. I can certainly understand that having concerns with the data transfer process can be difficult. We would be glad to notate your concerns if you would like to reach out to us on any of our Social Media Profiles below with Review 23258 for support.
Facebook (https://bby.me/gfepj0), Twitter/X (https://bby.me/w0yvc9), Instagram (https://bby.me/1vtkl6)
Sincerely,
^ Tommy
Eric R
July 29, 2025
1 out of 5
Right from the start, it was rough with the staff misdirecting me to the section I needed to go for the item I was looking for. After looping around and finding it myself, I was unable to locate anyone to help me confirm if the item was available and ideally get it from the back for me. So I had to then spend more time waiting in line at customer service/checkout, and then more time waiting for them to radio someone, then more time waiting for that person to come meet me. When the person finally came I was in the process of placing my order on BestBuy.com (the QR code on the item took me to the order page) paused the purchase to confirm that the item was in stock which WAS CONFIRMED, so I placed the order and said I'll be back in later to pick it up, only to get a message that the item is unavailable. What type of bizarre shopping experience for a company to make it that difficult to make a purchase!?! tHaNKfULLy they gave me the option to pick the item up in another location which was in PA, so not only was my time wasted in the store, inconvenienced to go to PA, and then tax was automatically added to my PayPal charge. I spoke to Best Buy customer service chat line about all of my frustrations which that person was apologetic, and offered me an I'm sorry we'll do better next time. I assured them no more next times and I would have canceled the purchase if I didn't use PayPal pay in Four which is a hassel to cancel. Best Buy used to be the premier spot for everything tech. You used to turn every corner and there was someone checking in. It's so unfortunate to see where they are today. Be mindful of your remaining customers, or you will lose them as well.
Kunal W
July 28, 2025
5 out of 5
Cory was very helpful and went out of his way to solve the problem with my order.
Thank you so much, Cory!!