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Frequently Asked Questions About Best Buy Christiana

How do I check product availability at the Christiana Best Buy?
How do I check my order status?
My local Christiana Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Christiana stores’ holiday hours?

Recent Reviews

4.1
(5515 reviews)
Daniel B
December 31, 2024
1 out of 5
Well…went to this DUMP AGAIN, And as if the last two trips wasn’t bad enough…Whatever you do, DO NOT FALL for their BULLSHIT about the great deals you will get if you apply for their platnium card. My credit is 800 and they said I wasn’t approved for the platinum and offered me a gold card that had a yearly fee and NO discount on the 1100 order I just made (was told I’d get 200$ off) ..this has been done to me 2 times now. I’m posting this in every available place..HEED MY WARNING of be screwed on credit Score..The employees are doing this to get people To apply, they get a bonus for people signing up for credit. This is why they do it. Mike CArr supposed General manager of this location thought it a good idea to bother me and email me asking me about it and I took the time to tell him what happened, didn’t even get a response. PERHAPS HES the issue??? Don’t care..BEST BUY WILL NEVER GET A PENNY FROM ME EVER AGAIN….in life.
Response from Best Buy
December 31, 2024
Hello and thanks for reaching out on Google, Daniel. We understand the frustration when you are upset by the card offered. My Best Buy Credit applications and approvals are processed by Citibank, N.A. and our sales associates do not work on a commission. For information on the application process, please contact Best Buy Credit Card support through Citibank at (888) 574-1301. If you have additional feedback or need of assistance, please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64628957. Kindly, ^Graham
Carmen P
December 29, 2024
5 out of 5
The order online system is a great and swift way to get everything you need in no time. I ordered online and was in the store an hour later, no wait time, and out i went.
Nina S
December 29, 2024
5 out of 5
I always get good deals on electronics from best buy. Competitive prices.
Imani C
December 21, 2024
1 out of 5
Worst experience ever. I had bought a laptop online and selected that I wanted to trade in my old laptop during the transaction. Online I could only list my laptop as a i7 instead of an i9, that was weird but I did not think much about it, as I’m sure the associate can change that in the store. I go to the store to pick up my laptop and the associate does not realize I am trading in because I have made a purchase and begins to write me up a gift card for $540 for my laptop. Once she realizes her mistake she starts the trade in process. While doing that she says she can only give me $289 because it’s listed as a i7 and she can’t change it only lower the value. She said there is absolutely nothing she can do at this store and I’ll have to call corporate. She takes a picture of it and looks at me confused. I contact corporate twice and they said there is nothing that they can do about it. So now I’ve lost out on $250 over something extremely simple.
Response from Best Buy
December 21, 2024
Hi, Imani, Thank you for taking the time to share this review here, although we are saddened to hear your trade-in did not go as planned. We would like to ensure your experience is formally documented on a Corporate level for internal review. To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64589781. We look forward to hearing from you! Regards, ^Katie

About Best Buy Christiana

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