They looks busy , most time they gonna ignore you
Response from Best Buy
April 11, 2025
Hi, Ashley,
Thank you for your review. I understand that it can be challenging when assistance is delayed or hard to come by. We appreciate you bringing this to our attention, as it helps us continue to improve. Your experience matters, and we want to ensure that everyone feels supported.
So that we can formally document your feedback, please send a private message or DM via Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport that includes your full name, phone number, and email address. Be sure to mention your Google review 65033540.
Kind regards,
^Pre
There was once a time finding help was easy. People in every section. I had to go search for someone to assist me. Then, the person evidently heard what he wanted to hear, but not everything told him. It's hard to engage with someone who doesn't listen to what you tell them. The exact reason people eliminate human interaction, and shop online.
Response from Best Buy
April 04, 2025
Hello, Wesley,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (https://www.facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 65006355. We look forward to hearing from you.
Sincerely,
^Deysha
Nice service provided and no sales tax was a bonus