Frequently Asked Questions About Best Buy Christiana
How do I check product availability at the Christiana Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Christiana Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Christiana stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Christiana Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5689 reviews)
Susan F
August 28, 2025
5 out of 5
The service was great.
Bunmi O
August 25, 2025
4 out of 5
Got a good deal but didn't follow through with the advertised perks.
jim h
August 21, 2025
5 out of 5
Great customer service
Adam M
August 18, 2025
1 out of 5
Something must be going wrong in this location. You have to beg the standing support team members to help you with your questions on laptops and they treat you very unprofessionally even when you're purchasing a product. Not feeling like going there again at all - better to buy from Amazon.
Response from Best Buy
August 19, 2025
Hello, Adam,
Thank you for reaching out to share your concerns with your experience in store. I can understand that having not received proper service in store can be difficult. Please reach out to us on any of our Social Media Profiles below for support with Review 31447.
Facebook (https://bby.me/megb0k), Twitter/X (https://bby.me/key4ml), Instagram (https://bby.me/antm45)
Sincerely,
^ Tommy