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Services Offered
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Frequently Asked Questions About Best Buy Hiram
How do I check product availability at the Hiram Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hiram Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hiram stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hiram Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2370 reviews)
James J
June 22, 2025
1 out of 5
HORRIBLE EXPERIENCE WITH BEST BUY TODAY
Cory H
June 20, 2025
1 out of 5
They won’t price match local competitors, unfortunately I’d rather drive a little more to save $150.
Katie P
June 20, 2025
5 out of 5
Always helpful! Thank God for MARSHA! She saved my a$. My husband wasn’t able to use the iMac I bought for him, as his work software isn’t comparable with the iMac. We procrastinated with the return/exchange. Marsha mad it happen and another sweet employee (didn’t get her name, super pretty Hispanic young lady). The Hiram location is always stocked with inventory, helpful employees and they ALWAYS ask customers if they can help and they’re patient. Thank you Best Buy Hiram Team! You guys are a great example of an efficient team and each of you are ASSETS to Best Buy! Make sure they treat you right, each of you are worth a lot!
Cierra T
June 19, 2025
5 out of 5
Ean was incredibly helpful and offered amazing assistance for my purchase! He provided exceptional care and information on my new product! Absolutely well be returning to this location for services due to the amazing customer service!