header_logo

More to Explore

Frequently Asked Questions About Best Buy Lake Geneva

How do I check product availability at the Lake Geneva Best Buy?
How do I check my order status?
My local Lake Geneva Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lake Geneva stores’ holiday hours?

Recent Reviews

4.1
(1298 reviews)
KawwiCat
June 03, 2025
5 out of 5
Overall a great location kind employees and quality services provided! Highly recommend them and their services and products.
Andrew K
June 02, 2025
1 out of 5
The location in Lake Geneva WI sent us a text saying our device was ready for pickup. We called to confirm that was true. They confirmed SEVERAL TIMES. WE DROVE AN HOUR TO PICK IT UP. The KID at the front desk was completely dismissive and rude in telling us they "made a mistake." They messed up royally. But apparently their customers time doesn't mean much to them. HORRIBLE, despicable customer service. What's the point of paying the annual membership when we get this kind of service? NONE.
James J
April 21, 2025
1 out of 5
The manager withheld a normal competitor’s (Microcenter, Amazon, and Samsung) price match unless I joined the Best Buy Plus membership for an extra $50. I walked out. Trashy thing for her to do.
Response from Best Buy
April 21, 2025
Good Afternoon, James, We certainly understand how you are feeling after not getting the assistance you needed while seeking a price match. We would be happy to review these concerns in depth with you. Please feel free to send our team a private message on social media which contains your full name, phone number, email address, and Google review: #65063291. - Facebook (https://facebook.com/BestBuy) - Twitter/X (https://twitter.com/BestBuySupport) - Instagram (https://instagram.com/BestBuy) Kindest regards, ^Bobby
Steve J
April 14, 2025
4 out of 5
Wouldn't release my girlfriend's order. Finally did after about 20 minutes.

About Best Buy Lake Geneva

bestbuy.com