Frequently Asked Questions About Best Buy Lake Geneva
How do I check product availability at the Lake Geneva Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lake Geneva Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lake Geneva stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lake Geneva Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1334 reviews)
Hope M
December 27, 2025
3 out of 5
Was trying to buy a display computer tower. After we had everything else boxed up they couldn't scan the monitor to pay, they call a manager and he says that one isn't supposed to be here. We have to ship it back. Which was annoying but I understand. Not one associate offered to help find something similar. All of a sudden everyone was mute. 🤷
Response from Best Buy
December 27, 2025
Hello, thank you for sharing your experience here. We would love to see what's possible for you here. Can you please reach out to us on Facebook (https://bby.me/3dv25g), Twitter/X (https://bby.me/3p6hf4), or Instagram (https://bby.me/2z5pyd) with more information about your experience? Please begin your message with "This is regarding my Google Review #95986".
Kris K
December 26, 2025
5 out of 5
Did data transfer, etc, to new laptop. Patient & helpful.
Christina K
December 21, 2025
2 out of 5
Was greeted at the door and told someone would come and help by the sound systems. No one came. After 10 minutes I looked all over and still noone. I gave up and left