Sales guys was nice, cashier was nice, but tries to call the store to see if we left my husbands wallet there and we’re informed the store does not take phone calls. Where have the days of customer service gone? …the personal touch? I could have ordered through Amazon - store fronts aren’t worth it anymore.
Victor was very helpful taking time to explain things and answering questions.
Overall a great location kind employees and quality services provided! Highly recommend them and their services and products.
The location in Lake Geneva WI sent us a text saying our device was ready for pickup. We called to confirm that was true. They confirmed SEVERAL TIMES. WE DROVE AN HOUR TO PICK IT UP. The KID at the front desk was completely dismissive and rude in telling us they "made a mistake." They messed up royally. But apparently their customers time doesn't mean much to them. HORRIBLE, despicable customer service. What's the point of paying the annual membership when we get this kind of service? NONE.