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Best Buy Lake Geneva
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Lake Geneva
How do I check product availability at the Lake Geneva Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lake Geneva Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lake Geneva stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lake Geneva Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1279 reviews)
Michael M
November 18, 2024
1 out of 5
I had to go to target because geek squad could not provide me with recommendations on how to boost my wifi in a rural area.
Seriously.
Response from Best Buy
November 18, 2024
Hello, Michael.
Thank you for taking the time to reach out. We take feedback seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64441634.
Best,
^AllisonS
Ernest C
November 16, 2024
5 out of 5
You can always find what you are looking for.
Santiago S
November 09, 2024
5 out of 5
Ótimo! Loja com grande variedade de eletrônicos a preços muito competitivo.
Muito satisfeito
Carol M
October 31, 2024
1 out of 5
Purchased a washer and dryer. The washer made a loud thumping noise every time the water shut off. Called for repair - geek squad repairman came and said they all do that and there was nothing he could do. Requested online service again and they referred me to the manufacturers repair. Doubtful every washer Best Buy sells has this problem! Very poor service!!
Response from Best Buy
October 31, 2024
Hello,
Thanks for sharing your feedback with us. I understand having a noise that wasn't able to be fixed by the Agent who came to your home, wouldn't be welcome. I'd like to have our corporate team review this with you further.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, and email address. Please also refer to your "Google review case 64373233" in your message to us.
Sincerely,
^Melissa