How do I check product availability at the Towson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Towson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Towson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Towson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3311 reviews)
nilu s
August 27, 2025
3 out of 5
Went after long time. Good staff. But they dont carry in store what i was looking.
Response from Best Buy
August 28, 2025
Hello, Nilu,
Thanks for taking the time to leave your feedback. When I go into my local Best Buy, I can normally find the items I need, so I can understand your disappointment. We would be happy to document your experience here on a corporate level and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/fl2jku), Twitter/X (https://bby.me/h6603i), or Instagram (https://bby.me/64lk1y). Please reference Google Review #35895.
Regards,
^ Aaron
Blake F
August 19, 2025
5 out of 5
So lovely! I wish I had gotten his name but the young man working as a manager on 8/19 helped me with a customer service request and he went above and beyond and then apologized for the wait and not doing more - when he had entirely exceeded my expectations. Really pleased!! Always have a pleasant experience at this store with the staff keep up the great work!
datstud k
August 19, 2025
1 out of 5
A whole bunch of dudes talking to each other while one works. Higher more employees to do their job and get rid of the stragglers
T W
August 12, 2025
5 out of 5
Low on Samsung galaxy watches in different colors. I had to go to another location to purchase mine but very happy with SVC in a hole.
Would like to see more sales persons. Sales person Janice is OUTSTANDING KNOWS HER STUFF.