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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Towson
How do I check product availability at the Towson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Towson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Towson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Towson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3300 reviews)
chris g
August 05, 2025
5 out of 5
Employees were very knowledgeable and kind
Lily I
August 01, 2025
5 out of 5
I was trying to avoid the chaos of the Apple Genius Bar and walked in to Geek Squad. Turned out to be an excellent decision. They were able to take me in immediately, diagnosed the problem and helped replace my iPad still under warranty. Appreciate the friendly service. I would recommend an appointment as they were quite busy and I lucked out on timing.
Elizabeth G
July 31, 2025
5 out of 5
I’ve gone to this location for years and have always received great service with geek squad and the sales people in general. This past week my phone broke and I came in panicked. The geek squad representative walked me through my options and brought me to the Verizon desk to do a trade in. Malachi was extremely friendly, helpful, and patient when walking me through the process. He made sure I had everything I needed for my new phone and that I understood each trade in option. He was also able to get me in and out of there very quickly while balancing other costumers coming up to him. Overall, great experience (as always)!
WB T
July 30, 2025
5 out of 5
I still love having the ability to see products in person and put my hands on them before I buy. Total Tech covers everything, free Apple Care... Buying from here is a no-brainer.