Scholastique N
April 18, 2026
This is my second time coming to this store, and once again I had a great experience. Jack was very understanding, patient, and helpful.
Greet you at the door with pleasure assistance right away and very knowledgeable about whatever you need or looking for.
Very friendly and kind staff. Easy to navigate. Great prices!
Worse customer service. It's been half an hour I'm waiting here to exchange something. No one is taking care.
Response from Best Buy
April 07, 2026
We understand the frustration when an exchange takes longer than expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/JkIX49), Twitter/X (https://bby.me/OVh9kX), or Instagram (https://bby.me/U16s4w), and mention your Google review, 139150.