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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Towson
How do I check product availability at the Towson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Towson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Towson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Towson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3321 reviews)
Jill D
September 20, 2025
1 out of 5
I bought and paid for security cameras and the installation the cameras came but the installers never showed up! They never called! I called I called the store and got hung up on or disconnected five times in a row. I finally had to call back and use swear words among other things so they would pay attention to me and not hang up on me. They say there is no opening by the company that installs my cameras at this time. I am very very disappointed in surprise at this rigmarole or worse. These cameras are an important thing that I need to have for security. VERY important. It's like they get your money all in advance and then to heck with you. That's how it feels. And all of this was quite a chunk of change
Sarai P
September 15, 2025
5 out of 5
I went there on Saturday to buy a new IPad and Shir was amazing! She really helped me understand which IPad I should get for my needs and what accessories to go along with it! She even put on my screen protector on for me! She was great! So knowledgeable and kind. She even talked about the Best Buy plans and I even upgraded my own because of her recommendations! I definitely recommend and will back! I love my new iPad and pencil pro!
Qivon A
September 15, 2025
5 out of 5
Friendly staff. The store is organized well. Convenient location.
Victor W
September 09, 2025
5 out of 5
Staff was very helpful