I had the pleasure of working with a young associate named Steven
It was a good experience he was very professional.
FooberDoober
October 31, 2025
DO NOT PAY FOR DELIVERY/INSTALL FOR TV AT THIS LOCATION. YOU WILL NEVER GET YOUR TV AND THEY WILL RESCHEDULE AND CANCEL YOUR ORDER OVER AND OVER AGAIN.
Response from Best Buy
October 31, 2025
Hello,
Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one, especially when having clear communication about an upcoming delivery. We appreciate your feedback, and would like to offer further assistance. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
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Kindly mention the phrase “Google Review, Convo #62931" when reaching out on social.
The customer service representative team sucks on answering the phone.
Random employee tried to upsell me a stupid expensive mouse when I was buying a more affordable one and then I come home to find that the mouse/keyboard I ended up buying doesn't even have the wireless bluetooth usb despite the box picture showing one AND listing it as one of the components of the package. The mouse and keyboard itself come with batteries, which is much appreciated, but like, come on.
I'm going to go back today when you guys open and force you to open all of these until you find one with everything it says is included. I'm not even joking, there were like 8 of these hidden away on the lowest shelf out of eyesight of the $70+ mice and I will make you go through all 8 to see if this was just a "mistake"
Review may be updated depending on the outcome, but I swear every time I buy something here it's overpriced and always having issues but I REALLY hate supporting amazon as an alternative.