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Frequently Asked Questions About Best Buy Tanasbourne

How do I check product availability at the Tanasbourne Best Buy?
How do I check my order status?
My local Tanasbourne Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Tanasbourne stores’ holiday hours?

Recent Reviews

4.0
(3509 reviews)
Austin G
August 26, 2025
1 out of 5
I have spent multiple thousands of dollars at this store. I ordered a GPU online today and was immediately declined and had my payment method blacklisted because they thought I was a scalper. Even with my BestBuy Plus membership, they still don't trust me buying my first GPU since 2020. When I tried to talk to someone about it, they made it impossible to find their support number. Once I found it, an AI phone bot dealt with the call and refused to solve my issue or transfer me to someone. After finally getting through on the sixteenth call, I was told my personal debt card payment method was blacklisted from ever buying a GPU at Best Buy. I'm canceling my best buy plus and never buying a thing from here again. Amazon sells the same stuff and leaves it at my door. Best Buy has lost touch with its consumers.
Response from Best Buy
August 26, 2025
Hello, Austin, Thanks for reaching out and providing your feedback. Having your order cancelled is never great news, so I can understand your disappointment. We would be happy to document your experience here on a corporate level and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/opplzt), Twitter/X (https://bby.me/gx35ae), or Instagram (https://bby.me/n08ax1). Please reference Google Review #35307. Regards, ^ Aaron
Miki D
August 24, 2025
3 out of 5
Just a mess inside. Can't find anyone to help
Frank O
August 19, 2025
1 out of 5
A simple order pickup turned into a literal hour ordeal. I could see one of the manager literally doing nothing just wondering around like he didn’t have a care in the world insane. Then I was put in a queue to pick up my order. What in the world. Honestly if you could go to any other Best Buy do it. Or just order off Amazon honestly would probably be faster
Response from Best Buy
August 20, 2025
Hello, Frank, Thank you for the review. I can understand your frustration with picking up your order. We always try to make it a seamless experience. I regret to learn this was not the case for you. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/e5bnh1), Twitter/X (https://bby.me/xy2n2n), or Instagram (https://bby.me/gd32sx). I’d recommend sending a private message or DM. Please include Google Review 31991. Regards, ^ Kristy
Gino S
August 16, 2025
1 out of 5
Staff wasn’t very discrete and overheard them say, “Keep an eye on him”. Was clearly profiled and they didn’t really do a good job keeping it under the radar. Maybe it was due to my tattoos? Or maybe due to the color of my skin? Whatever it was, two employees followed me around the store. Had my infant son with me so I didn’t want to make a scene and call it out but I got out of there as quick as I could. Safe to say I’ll just stick to Amazon for my camera equipment or my other tech needs.

About Best Buy Tanasbourne

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