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Frequently Asked Questions About Best Buy Knightdale

How do I check product availability at the Knightdale Best Buy?
How do I check my order status?
My local Knightdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Knightdale stores’ holiday hours?

Recent Reviews

4.1
(1603 reviews)
Michelle P
August 02, 2025
5 out of 5
I went to the store to purchase a new phone. Jocelyn was the one that helped me. I wasn’t looking for anything fancy just needed something simple and also needed a case in a screen screensaver for the phone. Jocelyn provided excellent service and helped me with all my needs. Thank you so much for taking the time and for answering questions I had. Great customer service!
Sharron W
July 30, 2025
5 out of 5
We visited the store today to pick up an on-line order. James directed us where we needed to go and ensured that we received excellent customer service. Our wait was not long at all, and they even offered to carry out an item if we needed. The person that helped with my on-line order when I contacted the store did an excellent job as well. Everything was accomplished with ease, and in a timely matter which matters most to me because I have such a busy lifestyle. Thank you Knightdale Best Buy! Great job, keep up the good work!
Lee A
July 29, 2025
5 out of 5
Most helpful went in and out quickly!
Noah C
July 26, 2025
5 out of 5
I came here yesterday with my wife. Picked up a game I wanted and a Garfield plushie. After we left we realized the Garfield plushie was supposed to come with a stuffed pizza as well. Shout out to Darrison who helped us both times we came in. The world could use more friendly faces like him. He was on a mission to help me find that pizza. It made my wife happy. Thank you, Darrison!!!

About Best Buy Knightdale

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