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Frequently Asked Questions About Best Buy Heritage Trace Parkway

How do I check product availability at the Heritage Trace Parkway Best Buy?
How do I check my order status?
My local Heritage Trace Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Heritage Trace Parkway stores’ holiday hours?

Recent Reviews

4.2
(3374 reviews)
alaniz1981
October 01, 2025
1 out of 5
Do not order for shipment to home!!!! I’m still trying to resolve not receiving what I was ordered and charged for and I’m still being billed despite not receiving the computer I ordered. Will definitely close my card account after this. Retail credit is stupid anyway.
Caleb M
September 30, 2025
5 out of 5
Guy named Jason was helpful
ziv m
September 28, 2025
3 out of 5
יקר מדי ולא אטרקטיבי
Response from Best Buy
September 29, 2025
Hey there, Ziv, We understand your concerns with not having affordable options for the product you were looking for during your recent service visit with us. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/2w3cvg), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #49458"
Desiree S
September 19, 2025
5 out of 5
Kevin did a fabulous job with us! We bought a gamer laptop and he was so patient with us. He explained everything and we are just so happy with our purchase. THANK YOU KEVIN WOOOOOOHOOO🤩

About Best Buy Heritage Trace Parkway

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