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Frequently Asked Questions About Best Buy Oakdale
How do I check product availability at the Oakdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oakdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oakdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oakdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3010 reviews)
Carletus “
April 26, 2025
5 out of 5
Had what I needed for printer ink.
CeAnne B
April 22, 2025
3 out of 5
I bought a screen protector for my phone, which had to be shipped to me. When I went back to have it installed, the person who installed it did a half ass job. I was removing air bubbles for days!
Response from Best Buy
April 22, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my screen protector installs will be completed correctly. Can you please reach out to us via private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy) with the information below, as well as more detail about your experience? Please begin your message with "This is in regards to my Google Review 65067974".
Full Name
E-mail Address
Phone Number
Store Location
Regards,
^Josh
Zachary S
April 19, 2025
5 out of 5
Andrew was a fantastic rep, him and his buddy (did not get his name) did an awesome job of helping us out
Shawn W
April 14, 2025
1 out of 5
I went to buy a iPad and had better experiences at most used car dealerships! Waited forever to get help, they tried to sell me an upgraded model but didn't even know how to operate the new functions, and then tried to get me to sign up for two other promotions but had no idea about the policies. Later spent over 15 min. on hold with no luck on the phone to get accurate info. Come to find out, WalMart was cheaper. Very bad experience!
Response from Best Buy
April 14, 2025
Hello and thanks for reaching out on Google, Shawn.
Purchasing a new iPad should be easy and we understand your frustration with this experience. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 65041603.
Kindly,
^Graham