I will never buy anything else from BB. They won't allow you to speak to someone over the phone.
No customer service at all over the phone. Who has time to drive to BB to be told they can't help you, the person is a lunch, we don't care, etc, etc ?
Response from Best Buy
September 13, 2025
Hello, Bo,
We appreciate you taking the time to leave your feedback. Trying to get answers to your Best Buy questions should be an easy process, so we can understand your disappointment. We would be happy to document your experience here on a corporate level and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/ba8fb1), Twitter/X (https://bby.me/4a3l03), or Instagram (https://bby.me/ybjwuc). Please reference Google Review #42973.
Great service and the store is clean and neat.
Awesome place to shop. Everyone(Esp. Connor)is very kind, smiling, & helpful.
Best place to buy electronics in town. Awesome staff with great leadership.