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Best Buy Culver City Westfield
Services Offered
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Frequently Asked Questions About Best Buy Culver City Westfield
How do I check product availability at the Culver City Westfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Culver City Westfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Culver City Westfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Culver City Westfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4844 reviews)
Alexander B
February 20, 2025
1 out of 5
Needed a new computer last minute when my screen smashed and decided to stop at Best Buy for urgency.
We spent more than a half an hour waiting for service and the “agent” sent us out with a plastic bag for a laptop.
Wouldn’t waste time at this location ever again.
Response from Best Buy
February 20, 2025
Hi, Alexander,
Thanks for sharing your review with us. Having your computer screen become damaged is already a stressful event. Then not having a great experience while trying to purchase a replacement can be rather frustrating. We would like to follow up to learn more about your visit.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64835253" in your message. Thanks!
Regards,
^April
David B
February 19, 2025
3 out of 5
The store was clean, and it had working disabled access. The shelves were stocked with plenty of goodies to choose from.
It would have been five stars review but getting a sales associate to help me was very difficult and I finally had to go to the customer service desk.
Response from Best Buy
February 19, 2025
Hi, David,
Thanks for taking the time to leave your feedback here. It's unfortunate that your experience did not meet the level of customer service we've come to expect. We understand how frustrating it can be to not get the help you need.
We would love to get some more information about the experience you've had and the store you visited. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64830692 as reference.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Jose P
February 17, 2025
1 out of 5
Muy mal servicio
Response from Best Buy
February 18, 2025
Hola Jose,
Le agradezco que haya tomado el tiempo de escribirnos en cuanto a su visita. Esta no es la experiencia que queremos para nuestros clientes. Me comunicaría con alguien si esto me hubiese sucedido. Nos enorgullecemos de brindar a nuestros clientes un servicio al cliente de clase mundial. Nos encantaría revisar su situación.
Por favor escríbame a través de nuestros canales de redes sociales en Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) o Facebook (https://www.facebook.com/bestbuy) con los detalles de lo que sucedió, su nombre completo, número de teléfono, correo electrónico y la dirección de la tienda que visitó. También añada Google Review Español 64824586. Esperamos su mensaje.
Atentamente,
^Deysha
Very R
February 13, 2025
1 out of 5
Filled with scammers and part switchers be aware and look at your package and specs inside your computers and items yourself. They wont refund me after 2-3 weeks of issues and they part switched the gpu inside the computer even in store I asked if the 4060ti is 16gb vram since it doesnt say on website or box where I ordered it online even tho at the time 1 did say its 16 gb of vram. I cant even go return it due to timing issues and real life problems jus feel scammed b y this store be careful out there. Even when I ordered it first 2 arrive at my place it never arrived.
Response from Best Buy
February 13, 2025
Good Evening,
We certainly understand how you are feeling after not receiving the correct components when you recently purchased computer parts. We would love to connect with you and review this further. Please send our team a private message via social media, so we can partner you with a specialist. Be sure to include your Google review case ID in the message: #64810177.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby