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Best Buy Culver City Westfield
Services Offered
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Frequently Asked Questions About Best Buy Culver City Westfield
How do I check product availability at the Culver City Westfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Culver City Westfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Culver City Westfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Culver City Westfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4919 reviews)
Frank S
August 07, 2025
2 out of 5
A wee
Stanley J
July 26, 2025
1 out of 5
They gave me the wrong TV....a broken Vizio in a Insigma box. I was in the process of moving, so I did not check to see if the TV worked.... unbeknownst to me... after 14 days, they don't accept exchanges or returns. They told me to check with the manufacturer but I can't as is a different brand TV. Customer Service line hung up on me. Because they sent me the wrong TV, I am screwed out of the money I spent. My first time experiencing such negative Service. I will just go to Amazon for now on and will make sure none of my money ever goes to Best Buy again. Very disappointing in every aspect
Higinio C
July 24, 2025
5 out of 5
Excelente
Gale C
July 17, 2025
5 out of 5
I wanted to take a moment to recognize one of your associates, Daniel, for the outstanding service he provided during my recent visit. His professionalism, kindness, and willingness to go above and beyond have made such a positive impression that I now plan to prioritize shopping at Best Buy over Amazon whenever possible.
I had originally purchased a keyless door lock on Amazon but was disappointed by the delayed delivery timeline. A quick Google search showed that Best Buy carried the same item, though at a price over $35 higher. Despite the cost difference, I proceeded with the purchase for same-day pickup due to urgency.
Upon arriving at the store, Daniel assisted me and immediately made the experience exceptional. When I mentioned the lower price on Amazon, he informed me of Best Buy’s price match policy. After confirming the product was identical and sold directly by Amazon, he honored the price match without hesitation.
I was genuinely grateful—not just for the savings, but for how pleasant and seamless Daniel made the entire interaction. As consumers, we’re often quick to share negative experiences, but it’s equally important to acknowledge moments of excellent service. Daniel truly exemplifies what customer care should be.
Thank you, Daniel, for turning a routine transaction into a remarkable experience. You’ve gained a loyal customer.