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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Pacoima
How do I check product availability at the Pacoima Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pacoima Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pacoima stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pacoima Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3561 reviews)
Joe A
July 24, 2025
1 out of 5
Horrible customer service ordered a thermostat it was supposed to be delivered today the 23 and it's showing set for delivery but it hasn't Been picked up by UPS yet and it's already 4pm my air conditioner doesn't work I got this to replace a broken one now I have to wait at least another day in the heat no one knows anything and can't help at all the only thing I was told is I have to wait another 24-48 hours if it's not delivered by then I can call ....no accountability no responsibility they couldn't care less that its been super hot and I have no working air conditioner cause I already paid for this one that never arrived now I have to deal with a hot house til this thing hopefully arrives if I cancel the order it will still take 3 days to get a refund....I knew I should have bought it on Amazon
Response from Best Buy
July 24, 2025
Hello and thanks for reaching out on Google, Joe.
We understand the frustration when your order is taking longer than expected to arrive. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/xdvnqu), Twitter/X (https://bby.me/tcowny), or Instagram (https://bby.me/1emzol), and mention your Google review, 19683.
Regards,
^ Graham
Loosineh H
July 22, 2025
1 out of 5
Disappointed with my experience at Best Buy. There were plenty of employees around, but most were on their phones and showed no interest in helping. When I finally asked for assistance, the staff didn’t have any knowledge about the products I was interested in. Really frustrating—expected better service from a major retailer.
Response from Best Buy
July 23, 2025
Hey there.
Thank you for your review. We can understand how you are feeling regarding your recent visit at one of our locations. This is certainly not the customer service we strive to provide, nor the experience we want our customers to have. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/2kkqrw)
- Twitter/X (https://bby.me/6gs1uh)
- Instagram (https://bby.me/e05wwx)
When reaching out, please mention it is regarding your Google Review 19280.
Kindest Regards,
^ Vanessa
Jackie m
July 13, 2025
5 out of 5
I love this best buy! they have a great variety of electronics and most importantly TVs. The employees there are very friendly and good beyond to helping you. we purchased a Samsung 85inch tv
Kyle P
July 06, 2025
5 out of 5
Clean, friendly, and all electronics you need. Definitely one of the better best buys I have been too.