'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Services Offered
Geek Squad Services
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Ankeny
How do I check product availability at the Ankeny Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ankeny Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ankeny stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ankeny Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1804 reviews)
Caden P
December 11, 2025
1 out of 5
DO NOT GO TO THIS STORE. I went there and bought a PC case for my gaming PC next thing I know the legs have out and my whole tower fell on the floor. Broke a piece of my motherboard. So I went to geek squad cuz I was told I could get reimbursed. Here’s news for ya they can’t even though their product damaged 700 dollars worth of PC parts. They made me pay 200 dollars to warranty the case out as in their own words “i can’t warranty this product because your not enrolled in the membership.” Good news they say that it can be salvaged cuz it was just one piece. so I’m already upset about this and just go with it. Next day they say a cords missing I tell them they better go find it cuz everything was there when I dropped it off. They then say I can pick it up tomorrow because it’s done and working. The next day they say my computer is not working. I’ve never felt so much anger in my life it is NOT turning on what so ever. So now I have to restart and build my PC AGAIN. I am now out 4,000 dollars bc Best Buy damaged my product and forced me to pay for a warranty that came with the case. Best Buy customer support didn’t do anything but pass me around the call center. THIS NEEDS TO BE FIXED BEST BUY. Hire people who actually know what their doing not some kids who think they know. If Best Buy wants to make this right and reimburse me for their mistake that would be great otherwise Best Buy is not worth anyone’s time and they’d get a better deal anywhere else.
Ron L
December 09, 2025
4 out of 5
Very little help available, although the people who did assist were friendly and helpful.
Shawntell D
November 26, 2025
5 out of 5
Sells person was very helpful & answered all the questions we had.
Seth K
November 23, 2025
4 out of 5
Easy to find products, staff was very helpful