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Best Buy Northwest Wichita
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Northwest Wichita
How do I check product availability at the Northwest Wichita Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northwest Wichita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northwest Wichita stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northwest Wichita Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2331 reviews)
Nathan R
November 07, 2025
5 out of 5
Always helpful team at this location.
Dale S
November 06, 2025
5 out of 5
Very helpful person working the floor.
Robert C
November 01, 2025
5 out of 5
I had what some might think was a simple transaction. I needed a replacement charger for my daughter’s Surface Pro. I arrived at the Maize Rd location in Wichita, KS.I was at the store with the computer and the nonfunctional charger. I was directed to the Microsoft area where I met Mark. As I learned, he is 20 year-old Mechanical Engineering student. I had several questions to make sure I was purchasing the correct item and the difference between the broken charger and the replacement. He looked up the model number to confirm the computer was compatible. He even took it out of the box and we tried it out to ensure it would work with my daughter’s computer. Which I appreciated greatly.
Mark was polite, engaging, well-spoken and informative. This is the type of service and interaction I rarely receive. It was a nice change and I was less frustrated about a purchase that I was less than enthusiastic about and an item that was $50 more than I anticipated.
Good job, Mark. Keep up the good work! You are making Best Buy look good.
Kelly L
November 01, 2025
4 out of 5
Got my questions answered and will return for a new phone