'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Best Buy Northwest Wichita
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Northwest Wichita
How do I check product availability at the Northwest Wichita Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northwest Wichita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northwest Wichita stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northwest Wichita Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2290 reviews)
Tristan N
August 08, 2025
1 out of 5
Delivery people took my washer and dryer to the wrong address and it’s now been 3 days and they don’t even know where it is. Don’t order anything from here!
Response from Best Buy
August 08, 2025
Hello, Tristan,
Thank you for reaching out with your concern on a delivery being made to the wrong address. I can certainly understand that not getting your delivery can be difficult. We would be glad to look into your delivery concerns if you would like to reach out to us on any of our Social Media Profiles below with Review 26266.
Facebook (https://bby.me/1576s5), Twitter/X (https://bby.me/srjn4j), Instagram (https://bby.me/iwlgef)
Sincerely,
^ Tommy
Travis B
August 06, 2025
4 out of 5
I enjoy that not everything is under lock and key like so many other places these days and you can conveniently shop and pick up products without much hassle. Please don't ever change that.
GK L
August 05, 2025
1 out of 5
SEE RESPONSE TO BEST BUYS COMMENT AFTER OUR INITIAL COMMENT - WE HAVE BEEN IN STORE - WHAT ABOUT THOSE WHO LIVE LONG DISTANCES FROM THE STORE - WHAT ABOUT UNDERSTANDING ENGLISH AND PROBLEMS BEYOND A RESPONSE BOOK TO READ
All phone numbers lead to the Phillippines or India - there is NO way to reach an in store customer service live human being for assistance. Have been getting the run around for over 2 weeks and no assistance. We shop less and less at Best Buy and can see how they are on their way to going out of business.
After your response - AND I HAVE BEEN IN THE STORE WITHIN THE LAST 2 WEEKS AND THE SITUATION WAS NOT TAKEN CARE OF - AND WHAT SERVICE DO YOU GET WHEN YOU LIVE A 2 HOUR DRIVE FROM THE STORE - AND YOUR PEOPLE IN THE PHILIPPINES, INDIA AND OUR LAST CALL GOING TO SOUTH AFRICA - THESE PEOPLE ONLY KNOW HOW TO RESOLVE A MINOR ISSUE AND READ A LIMITED SCRIPT FROM A BOOK - THEY DO NOT UNDERSTAND WHAT CUSTOMERS ARE SAYING IN ENGLISH OR HOW TO HELP WITH THE PROBLEM - TRY AGAIN WITH YOUR ANSWER TO THIS POST - IT STILL DOES NOTHING TO HELP THE CUSTOMER
Response from Best Buy
August 06, 2025
Hello!
Thank you for your feedback. We understand the importance of being able to receive the assistance you need. While our store representatives focus on providing our in-store customers the best experience possible, our phone team is equally equipped to handle most concerns over the phone.
To have your feedback formally documented or share any additional concerns, please feel free to reach out to us on Facebook (https://bby.me/my164q), Instagram (https://bby.me/1ir0w8), or Twitter/X (https://bby.me/y82lsl. Be sure to mention your Google review 25141.
Kind regards,
^Pre
shirley j
August 05, 2025
5 out of 5
Walked in the person at front door notified salesman what we were looking for before we arrived in that area. Everyone was friendly and helpful