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Best Buy Northwest Wichita
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Northwest Wichita
How do I check product availability at the Northwest Wichita Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northwest Wichita Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northwest Wichita stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northwest Wichita Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2318 reviews)
Melissa T
October 12, 2025
5 out of 5
Everyone was super helpful and they had exactly what I needed at a great price!
Kami A
October 09, 2025
1 out of 5
My family and I drove from an hour away and entered the store 30 minutes before closing. We were looking to buy a CarPlay and took the majority of our time trying to decide which to get. Either way, we would’ve needed assistance getting what we chose down from higher up shelves. Instead, we were ignored and the whole team of about 6-7 younger boys were making cat call noises across the store, which was pretty unprofessional and immature. Plus it seems like they all stayed at the registers. I was urging my son to make a decision, when one guy came up saying “uhh guys, we’re closed, the registers are closed.” Implying no purchase could be made at all. No warning about closing soon, not one associate came up and tried to assist us the entire time, other than maybe when we walked in the door just to “point us in the right direction.” But we knew where to go.
Best Buy missed out on a good chunk of money we wouldve spent there. After getting back home, we decided our money was best spent at Amazon! In the future, that is where we will likely shop at instead of wasting our time at Best Buy, because of this experience and numerous times like this one.
Response from Best Buy
October 09, 2025
Hello, Kami,
Thank you for taking the time to write a review. Not being able to find help when you're in store is really frustrating, especially when what you're looking for is located on a high shelf. If you are in need of assistance or want to formally document your experience with us, please send a private message on social media. Please include Google Review 53485 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Trent
October 07, 2025
1 out of 5
Since when does Best Buy charge $30 to recycle e-waste? Guess it's going to be regular waste now.
craig m
October 01, 2025
3 out of 5
Earbuds working great. The amount of time to get someone to get item out of lock case was tearable.