Frequently Asked Questions About Best Buy Spring Valley
How do I check product availability at the Spring Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Spring Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Spring Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Spring Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2601 reviews)
YaMans B
February 05, 2025
1 out of 5
Walked up at 7:59 in military uniform after driving an 1hr when i just got off work because i work nights. When i walked up someone just locked the door and waved me off. Upset to see they would do that to a person especially one in uniform. All i needed to do was swap an item for another one
Response from Best Buy
February 06, 2025
Hello,
Thank you for the review. I truly empathize with your feelings of disappointment regarding your recent experience while attempting to exchange an item at our store. It is never our intention for our customers to feel this way, and we sincerely regret that we fell short of your expectations.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64781314.
Regards,
^Kristy
Raine W
January 26, 2025
1 out of 5
The way you can’t get in contact with ANY department from this store is ridiculous… it’s never that busy in Best Buy 😂lazy staff!
Response from Best Buy
January 26, 2025
Hi Raine,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you received in our store didn't meet expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and see what we can do to assist. If you'd like to do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64732395.
Thanks,
^Caleb
Jesse J
January 24, 2025
5 out of 5
Most stores are well stocked and well staffed. So I can find in there store what I am looking when I need it ASAP. Travel the USA so I get to stop in a lot of the stores. LOVE THE STORES WITH OUTSIDE LOCKERS!