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Frequently Asked Questions About Best Buy Bastrop
How do I check product availability at the Bastrop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bastrop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bastrop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bastrop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1260 reviews)
Karina L
April 13, 2025
1 out of 5
Horrible service. First off, too many unprofessional young kids sniggling, playing around, and hanging out instead of doing their jobs that they are getting paid for. Completely unprofessional. Bastrop DO BETTER.
Response from Best Buy
April 14, 2025
Hello, Karina,
Thank you for sharing your feedback with us. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out as well if this were happening to me. Let’s get this documented and reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 65039240. We look forward to hearing from you.
Regards,
^Deysha
Elephant L
March 27, 2025
5 out of 5
Store Rep Valentino was very helpful and knowledgeable about computers. Everyone were very friendly and helpful. I highly recommend and I will be returning.
Janie M
March 19, 2025
5 out of 5
Janel (sp?) was amazing. Her customer interaction is great. She spoke to us as a group and not just my husband (the customer) She has an upbeat personality. S
John F
March 12, 2025
4 out of 5
I always get good advise and service