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Frequently Asked Questions About Best Buy Bastrop
How do I check product availability at the Bastrop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bastrop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bastrop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bastrop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1309 reviews)
José M
September 24, 2025
5 out of 5
Una tienda que tiene de todo en audifonos, Laptops , pantallas , etc... Recomendada.
Christopher
September 17, 2025
1 out of 5
This is great place to look at products you cannot buy. They do not stock the items on display. EVERY single time I come in they are out of stock of whatever I want to buy. This last time was just one time too many. I won't bother coming back.
Response to owner.
If you do not have it in stock, do not display it. Or, at least, put a sign on it saying you do not have it in stock. But, you will not do that. So FO.
Signed,
A former customer.
Response from Best Buy
September 17, 2025
Hi Christopher,
Thanks for sharing this review. We can understand your disappointment with the products that you were looking for not being in stock. We do our best to have as many items available in-store, though we also do offer same-day shipping on thousands of products on https://bby.me/hlksfp as well. If you would like to share any additional feedback with us or need any assistance, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/x9td2t), Twitter/X (https://bby.me/wrv0n3), or Instagram (https://bby.me/tgqeyk). Please include the Google Review reference number #44483 when reaching out.
ELIDE Q
September 09, 2025
3 out of 5
La atención es buena. Pero siempre q voy no me dicen que no hay en existencia el producto q busco y me mandan a otra sucursal
John L
August 30, 2025
1 out of 5
It's bad enough when they keep a very limited inventory, but to continuously hire people with crummy people skills is icing on the cake. Today I was greeted at the door by someone who called me boss. I am sure he meant well, but that term is less than professional. I was there to buy a monitor arm for 3 monitors. They didn't have them, and as I was leaving an employer asked if he could help me find something. I said no, I see that you all don't have them and I continued walking. He then said rather rudely- well you don't know that maybe they are ion a different area. I told hime what I wanted and he said the ones right next to you will not work? I said no, I need one for three monitors, not two. He said you see, we did have the in a different area....I told him again what I wanted and this wasn't it. He was now confrontational and said he was trying to help, storming off saying, again rudely-have a nice rest of your day. This is my first experience with this person, but not the fort in this store. The other two Best Buys I go to in Austin are not like this. This tells me the problem must be with local store management.