Customer service was amazing
We tried to repeatedly call the Bastrop TX store where we bought our Fridge. We kept getting somewhere out of country. They canceled our delivery without letting us know, & now can't get it for five more days. No apologies, just five days or seven to ten days more. Really Frustrated!
Response from Best Buy
October 14, 2024
Hello, Sandi.
I know it's important to find the help you need, so I can see how not being able to reach anyone at your local store would be frustrating.
Please reach out to us via social media and our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo 64310877 when reaching out on social media.
Best,
^AllisonS
Very friendly staff when we visited this store.