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Best Buy Madison
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Madison
How do I check product availability at the Madison Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Madison Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Madison stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Madison Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1467 reviews)
John F
January 20, 2025
1 out of 5
I was shopping for a DJI Mavic Mini 3 drone, and I already expected BestBuy in Madison not to have it in stock as I've had trouble with these worthless, unhelpful techs before. I told the tech I wanted to order a DJI Mavic Mini 3. He looks it up and tells me it's out of stock and can't be ordered. He could have done more if he wanted to. The problem is that some certain techs just simply refuse to help certain people. I'd be willing to bet a good tech at this BestBuy would've been able to get it ordered or possibly found it in stock. Just so many worthless people at most of all these stores..
Response from Best Buy
January 21, 2025
Hello there, John,
Thanks for taking the time to leave us your feedback. We understand wanting to get the help that you need when shopping with us. We would like to assist in any way that we can. You can connect with a live representative through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number to complete the documentation process. Also, please reference Google Review #64712061.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Regards,
^Jason
Nicolas J
January 16, 2025
5 out of 5
People willing to help you
Christian D
January 09, 2025
5 out of 5
I Had An amazing experience here. As soon as I needed some assistance searching for an item. Mr. Clark was right there to help me, he was very friendly and knowledgeable about the store and helped me get the best product possible for my needs. I am forever grateful for this Best Buy having such wonderful employees like Mr. Clark!
Chandler M
January 02, 2025
1 out of 5
Customer Service is extremely rude and not helpful at all! I will never be back to this best buy again, and they wonder why their stores are closing down. Terrible experience, spend your money somewhere else!
Response from Best Buy
January 02, 2025
Hello.
Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64636820" and share your full name, email, and phone number.
Thanks,
^Jacob