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Best Buy San Antonio Ingram
Services Offered
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Frequently Asked Questions About Best Buy San Antonio Ingram
How do I check product availability at the San Antonio Ingram Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Antonio Ingram Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Antonio Ingram stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Antonio Ingram Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4798 reviews)
Yoinel G
September 14, 2025
5 out of 5
Good
libraroy
September 09, 2025
1 out of 5
on 8/28/25 I went to geek squad Address: 6001 Northwest Loop 410, San Antonio, TX 78238. Work order # 0152-250828-95445. To take my Dell PC for repair due to battery malfunction. Geek squad only did the minimum with plain diagnostic, basic Software install an virus removal. They ignored the hardware battery issue. And they keep pushing back to ship for hardware repair. Best Buy geek squad at this store did not provide honest advice, agent didn't took proper notes, agent put incorrect device information at intake paperwork, they didn't care about my membership. I Wasn't treated as a valued customer although I have been paying for "My Best Buy Total" for 3 years on a row...
Response from Best Buy
September 09, 2025
Hello,
Thank you for your review. We know it can be frustrating not to have the service experience you're expecting. If you'd like assistance, please reach out on social media. Please include Review 41456 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Leonel L
August 30, 2025
5 out of 5
Bought my printer here and the gusya re very friendly!
Vicente S
August 29, 2025
5 out of 5
Staff were very helpful and respectful... Was able to purchase my daughter the exact camera she needed for UIW College...