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Best Buy San Antonio Ingram
Services Offered
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Frequently Asked Questions About Best Buy San Antonio Ingram
How do I check product availability at the San Antonio Ingram Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Antonio Ingram Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Antonio Ingram stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Antonio Ingram Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4523 reviews)
Scott C
November 19, 2024
2 out of 5
Such a sad ghost town. If you want the experience of entering a liminal space like in a post-apocalypse, but with really bad canned music, this is a really good location. Service was non-existent but then there's a reason why Amazon cleaned their clocks.
Response from Best Buy
November 19, 2024
Hello, Scott,
Thank you for your feedback on Google my Business. Having the store feel like a ghost town with bad music is concerning. We would like to hear more about your local store, here at the corporate office.
Feel free to reach out through social media with the links provided. When you are reaching out mention "Google Review 64446885", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Natalia H
November 08, 2024
1 out of 5
Somebody broke into my car like this is not the purge. Best Buy feels like jail like… whoever stole better give me my gum back I payed 1 dollar for it like d9 you want me to sing or what (black pink in your area.
Response from Best Buy
November 09, 2024
Hello, Natalia,
Thanks for reaching out and providing your feedback. Having your personal property stolen is never great, so I can understand you concern. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64403276". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaron
Miguel M
November 06, 2024
1 out of 5
There was a distinct lack of helpfulness from the employees in assisting with the selection of electronics. Additionally, the store was nearly empty of customers, which further contributed to a negative customer service experience.
Response from Best Buy
November 06, 2024
Hi Miguel,
Thanks for taking the time to leave your feedback here. It's unfortunate that your experience did not meet the level of customer service we've come to expect. We understand how frustrating it can be to not get the help you need.
We would love to get some more information about the experience you've had and the store you visited. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64394083 as reference.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Noah t
November 06, 2024
4 out of 5
Quick and fast pick up for online order.