Best Buy always has a great selection on just about every electronic device, tool, and accessories. The blue shirts were helpful and kind asking us if we needed assistance when we entered different sections of the store.
Travis P
December 13, 2025
Stock is horrible. Everything out of place, wrong prices, out of stock of everything
Dom in in Odessa claims to be a manager but has no clue where items are located and no people skills. He’s asked a question and looked at me and turned his head and started talking to a young man about his haircut. I walked off and started hollering across the store at me and then told the young man I was impatient and mouthed several things. He hollered at me again while everyone was staring and I turned and said I would find it myself!!! He kept mouthing off and I returned fire about him smack talking as I walked away. He then starts following me hollering to everyone that he’s the manager and they wint serve me. He kept mouthing and moving toward me until it almost got physical. He had several of the Best Buy employees telling him to stop and step back. Dad store management.
Response from Best Buy
December 13, 2025
Greetings!
Thank you for taking the time to share details of your visit. Please know that this is not the service that we aim to provide and we'd like to look into this further. To do so, please send a private message to one of our social media platforms listed below. When doing so, please state that you are responding to Google Review 86991.
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Ashley B
December 11, 2025
Suck at helping guest. Line at store. But all staff just standing around talking and only one person helping check out.