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Frequently Asked Questions About Best Buy Odessa

How do I check product availability at the Odessa Best Buy?
How do I check my order status?
My local Odessa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Odessa stores’ holiday hours?

Recent Reviews

4.2
(2764 reviews)
Bill B
October 04, 2025
5 out of 5
I went to the Geek Squad, where I met Kaleb. He was very knowledgeable, polite and most helpful. He removed a virus from my cell phone when everyone else said I would have to buy a new phone and that I couldn't transfer anything to the new phone as the virus would transfer also. Verizon themselves told me I had to buy a new phone. MR KALEBmade and saved my day. He is my Hero fir the week. Thank you Kaleb. KUDGE BOWEN.
bobby w
October 03, 2025
1 out of 5
Possibly the worst best buy I have been to. They are always out of products and you would be better off going to Midland or ordering online.
Alicia R
October 02, 2025
5 out of 5
Ben was so helpful and friendly today. He helped us with two different situations and helped with a smiling face. Everyone was so nice to us in there and Ben helped us with a good price on a video game. We didn’t know they Match prices that’s a plus and Ben approved it. Great attitudes and customer support we need more people like this. I’m from Galveston and a lot of people there are so friendly and I noticed when I came to Odessa a lot of people don’t greet you with smiles and they seem like they hate their jobs but not here. everyone was friendly, was eager to help. Thanks guys!!
Evil Q
October 02, 2025
5 out of 5
Ben and Oscar went above and beyond for us today! We need more customer support like that when they genuinely care about their customers. It makes your day when you have an issue and they can resolve it with a smiling face. Thanks again guys for caring!!

About Best Buy Odessa

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