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Frequently Asked Questions About Best Buy Odessa

How do I check product availability at the Odessa Best Buy?
How do I check my order status?
My local Odessa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Odessa stores’ holiday hours?

Recent Reviews

4.1
(2800 reviews)
Larry E
December 15, 2025
5 out of 5
Best Buy always has a great selection on just about every electronic device, tool, and accessories. The blue shirts were helpful and kind asking us if we needed assistance when we entered different sections of the store.
Travis P
December 13, 2025
2 out of 5
Stock is horrible. Everything out of place, wrong prices, out of stock of everything
1st D
December 12, 2025
1 out of 5
Dom in in Odessa claims to be a manager but has no clue where items are located and no people skills. He’s asked a question and looked at me and turned his head and started talking to a young man about his haircut. I walked off and started hollering across the store at me and then told the young man I was impatient and mouthed several things. He hollered at me again while everyone was staring and I turned and said I would find it myself!!! He kept mouthing off and I returned fire about him smack talking as I walked away. He then starts following me hollering to everyone that he’s the manager and they wint serve me. He kept mouthing and moving toward me until it almost got physical. He had several of the Best Buy employees telling him to stop and step back. Dad store management.
Response from Best Buy
December 13, 2025
Greetings! Thank you for taking the time to share details of your visit. Please know that this is not the service that we aim to provide and we'd like to look into this further. To do so, please send a private message to one of our social media platforms listed below. When doing so, please state that you are responding to Google Review 86991. Facebook (https://bby.me/jg3aw4) Twitter/X (https://bby.me/49onff) Instagram (https://bby.me/j3sjjz)
Ashley B
December 11, 2025
1 out of 5
Suck at helping guest. Line at store. But all staff just standing around talking and only one person helping check out.

About Best Buy Odessa

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