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Best Buy Casper
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Casper
How do I check product availability at the Casper Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Casper Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Casper stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Casper Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1344 reviews)
AR L
February 03, 2025
1 out of 5
Brought a phone in to return and they wouldn’t take it because it was a week over the bring back date and said I could pay a 45$ restock fee if it was in perfect condition but there was scratches, very light ones from being in my pocket but the worse part is that I told them the reason I was returning the phone was the phone itself was not working, so if it was in good condition they would’ve sold a messed up phone to someone else, be careful about buying phones there.
Response from Best Buy
February 03, 2025
Good Evening,
We fully understand how you are feeling after needing to return your recently purchased phone and not getting the assistance you needed. We would be happy to connect with you and review these concerns further. Please feel free to send us a private message via social media, so we can partner you with a specialist. Make sure you include your Google review case ID in your message: #64772660.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Brandy L
January 30, 2025
5 out of 5
Good service
shane l
January 18, 2025
5 out of 5
They were friendly and handled my problem
Kevin M
January 01, 2025
5 out of 5
Got a 98 inch tv and now can see people real size! Sick