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Frequently Asked Questions About Best Buy Martinsburg

How do I check product availability at the Martinsburg Best Buy?
How do I check my order status?
My local Martinsburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Martinsburg stores’ holiday hours?

Recent Reviews

4.1
(1579 reviews)
Jess H
July 14, 2025
1 out of 5
The quality and variety of Best Buy has decreased exponentially over the years. If they have what you are looking for, which is very rare, it's usually more expensive than any other big box store. The staff at this location are not particularly pleasant and tend to stand in a big group talking. Not a great experience.
Response from Best Buy
July 15, 2025
Hello, Jess, Thank you for leaving us a review. As a consumer myself, I understand the importance of having a variety of product to chose from, especially when trying to find the best deals. We appreciate your feedback. If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #15905” when reaching out on social media. Regards, ^Ruby
Shane B
June 29, 2025
5 out of 5
Very nice
Eric M
June 20, 2025
4 out of 5
Staff is usually friendly when available and stock is always on hand for things on display. Their games department has always been kind of sad though.
Jackie W
June 09, 2025
2 out of 5
20 people working there and 3 customers. Lost count of how many employees came up and asked if we needed anything. Worse than going to a furniture store!

About Best Buy Martinsburg

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