OK, Best Buy. You should treat every customer with respect and not waste their time. I just want to make it clear to others how you treat longtime repeat customers. I went to my Best Buy account, since sometime in 2019 to now, I have spent $23,358.51 dollars at Best Buy. Look it up and prove me wrong…. That does not include household spending of which is on my Sig-Os’ account.
You shipped me a damaged product, your trusted partner gave me no time to send in photographs and you hide behind social media as your “customer service.” Sorry, I forgot about the immense help your chatbot gives… Anyway, I guess this kind of garbage service works for ya, but not for me. It was nice while it lasted.
Cheers
Chia-Hung L
January 28, 2026
Very disappointed. The employees gave me false information regarding their battery recycling program. It felt like they just didn't want to deal with it.
Response from Best Buy
January 28, 2026
Hello,
Not having the correcting recycling information is upsetting. A link is provided below regarding that information.
https://bby.me/w700td
To discuss your recent experience. Please feel free to connect with us on social media links. Mention review #110177
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