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Frequently Asked Questions About Best Buy Burlington

How do I check product availability at the Burlington Best Buy?
How do I check my order status?
My local Burlington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Burlington stores’ holiday hours?

Recent Reviews

4.1
(2650 reviews)
John H
October 18, 2025
2 out of 5
Very uncomfortable retail store
Response from Best Buy
October 18, 2025
Hello, thank you for sharing your thoughts with us here. A welcoming environment is important for every shopping experience. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #57426". Facebook (https://bby.me/yx7og4) Twitter/X (https://bby.me/jocr50) Instagram (https://bby.me/scj7qp)
Pip B
October 16, 2025
1 out of 5
Placed an order for online pickup. They waited over 2 hours to tell me it wasn't ready then they didn't have it. Also didn't have pre order bonus for pokemon. Horrible experience.
Response from Best Buy
October 16, 2025
Hello, Having concerns with an order not being ready can be difficult. Please reach out to us on any of our social media profiles for support with review 56550. Facebook (https://bby.me/1m45fs), Twitter/X (https://bby.me/k0kdv3), Instagram (https://bby.me/j6xsws)
William V
October 10, 2025
1 out of 5
Pre-Ordered a game. They don't send the code in time to play it.
Response from Best Buy
October 10, 2025
William, Being able to play a game on launch day is something that you look forward to when placing a pre-order. Therefore, we understand how disappointing it can be when this cannot take place. We would love the opportunity to assist. Please send a private message that includes your full name, phone number, email address, and receipt information to Facebook (https://bby.me/cp6r2h), Twitter/X (https://bby.me/9wc26i), or Instagram (https://bby.me/8kccao). When doing so, please mention that you are responding to "Google Review 53960".
Jeffrey S
October 09, 2025
1 out of 5
Always an experience going to Best buy. They are very understaffed and seem to be about ready to go out of business. Too bad as they fill a useful function.

About Best Buy Burlington

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