Honestly, I just went in to see if I could e-cycle a tv and the kid looked annoyed to have to answer me, more annoyed when I seemed not to mind that I had to pay them to take it and equally over it when I brought it in. I get that the job ain't great when the store is stuck in 2005 mode but jeez....
Response from Best Buy
July 15, 2025
Thank you for sharing this experience with us, Tara. This is not the experience we want for our customers. We strive to make store visits an embracing, simple, and enjoyable experience each and every time, and we definitely expect our employees, from top to bottom, to conduct themselves as professionally as possible in every situation. I'd like to get this reviewed for you further.
Please send us more details through our social media channels on Instagram (https://bby.me/m2a31q), X/Twitter (https://bby.me/phvtvn) or Facebook (https://wwwhttp://facebook.com/bestbuy). Please send us the store location, along with your full name, phone number, and e-mail. Also add Google Review 14750. We look forward to hearing from you.
Regards,
^Deysha
Jack and Ryan (two employees I worked with today) were absolutely fantastic. They helped me resolve some issues with my open box order and went above and beyond. Will definitely be coming to this location for all my future electronics needs.
Staff are helpful and quick service.
Has the most basic items. Impossible to call and speak to someone in the store itself as the numbers take you to corporate.