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Frequently Asked Questions About Best Buy Carmel Mountain

How do I check product availability at the Carmel Mountain Best Buy?
How do I check my order status?
My local Carmel Mountain Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Carmel Mountain stores’ holiday hours?

Recent Reviews

4.2
(1612 reviews)
Coley D
August 26, 2025
1 out of 5
I am very disappointed with the service I’ve received at this store. Not only has there been a continuation of Geek Squad employees damaging products, but they have also failed to take responsibility for it. I reached out to the store manager seeking resolution, yet weeks have passed without any response. This lack of accountability and follow-up reflects very poor customer service and simply, a lack of care. As a result, I will no longer be giving this store my business.
JIJO K
August 26, 2025
4 out of 5
I had a wonderful experience at this shop. The staff were amazing – very polite, knowledgeable, and always ready to help. They guided me to the right products without any pushy sales tactics.
Ghazal G
August 20, 2025
5 out of 5
Great, staff really helped me even though it was super close to their closing time and they were really nice.
annette W
August 18, 2025
5 out of 5
How to make a return it was very quick and easy

About Best Buy Carmel Mountain

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